About Smartsheet data backups You can back up Smartsheet data to local files and restore Smartsheet items from those files. … You can back up Smartsheet data to local files and … Type: Product: Category:
Access the Smartsheet support portal Understand who can access the Smartsheet support portal, see standard solutions, and find other resources. … Learn how to connect with support for … Type: Product: Category:
Access the Smartsheet trial plan Use the Smartsheet trial to build and share your work, making a case for upgrading to a paid account. … Use the Smartsheet trial to build and share … Type: Product: Category:
Activate browser clipboard If you are using the web app for Smartsheet, ensure your browser clipboard settings are configured correctly. … Giving your browser access to the … Type: Product: Category:
Add a secondary email address to your account Your Smartsheet account has one primary email address, but you can also associate secondary addresses. … Your Smartsheet account has one primary … Type: Product: Category:
Adjust your personal account settings Manage your profile details, Smartsheet settings, and more from the Personal Settings screen. … You can use the Personal Settings dialog to view … Type: Product: Category:
Brand Smartsheet with your colors and logo Maintain your organization's brand recognition by applying custom colors and uploading your logo to Smartsheet. … Maintain your organization's brand … Type: Product: Category:
Cancel your Smartsheet account How you cancel your Smartsheet account depends on your plan type and how you pay for that account. … How you cancel your Smartsheet account depends … Type: Product: Category:
Change your Resource Management account owner The account owner is the primary contact with Smartsheet and receives updates and alerts from Smartsheet. There can only be one account owner, and … Type: Product: Category:
Configure how you receive notifications from Smartsheet With Smartsheet, you can receive updates and reminders in the Notifications Center via email, mobile push, or messaging app. … You can customize … Type: Product: Category:
Control who receives alerts and requests Manage who receives alerts and requests by adjusting permissions at the account or sheet level. If recipients aren't getting notifications, you can … Type: Product: Category:
Create a quality logo to brand your Smartsheet items Use these guidelines when creating a version of your logo for Smartsheet. … Use these guidelines when creating a version of your logo for Smartsheet. … Type: Product: Category:
Determine the model your plan is on Check if your plan uses the legacy model or user model. … If you're not a System Admin, the best way to determine your model type is to ask your … Type: Product: Category:
Download a recent backup Backups keep your data secure; they include sheet data, comments, and attachments. … Backups keep your data secure; they include sheet data, … Type: Product: Category:
Free up an email address You get an error message if you attempt to add an email address that's already in use by a Smartsheet account. … You get an error message if you … Type: Product: Category:
Free plan details The Free plan is a discontinued capability that offers limited task and project management. … The Free plan is no longer available to new … Type: Product: Category:
Generate a log for troubleshooting When troubleshooting complex issues, support often requires more information than a screenshot or a problem description. For further analysis, they … Type: Product: Category:
Pro Desk Pro Desk offers practical one-on-one or small-group coaching sessions with a Smartsheet expert. … Get practical one-on-one coaching sessions with a … Type: Product: Category:
Identify your Smartsheet plan and user or seat type Knowing your plan and user type / seat type can help you understand what you can do in Smartsheet. In the user model, your seat type gets assigned … Type: Product: Category:
Issue: Didn't receive email confirming trial If you haven't received an e-mail confirming the start of your trial, review these likely reasons. If none apply, contact support for assistance. … … Type: Product: Category: