Configure How You Receive Notifications from Smartsheet

Smartsheet notifications help you stay informed and take action on important updates and tasks no matter where you are: receive email notifications via email, Notification Center, and through mobile push functionality.

Specify How You Want to Be Notified

To change how you receive notifications, configure your personal settings from your desktop browser or mobile device. The settings that you configure will be saved on all of your devices, regardless of where you changed them.

Desktop Browser

To change your notification settings from the desktop browser application:

  1. Click on Account > Personal Settings. The Personal Settings window appears.
  2. On the right of the Personal Settings window, select Notifications.
  3. Check or uncheck the email and mobile push checkboxes for how you’d like to be notified from a particular alert or action (sheet change notifications, reminders, approval requests, update requests), and whether you’d like to receive a notification for changes you make. (Alert and action notifications will always appear in Notification Center—this option cannot be disabled.)

Smartsheet for iOS

Notifications are not enabled by default in the Smartsheet for iOS app. The first time you tap the Notification icon, you’ll be prompted to enable push notifications. Tap Enable > Allow to authorize the app to send push notifications to you.

allow-mobile-modal

If you’ve tapped Don’t Allow then you can enable notifications at a later time with the steps below.

To change your notification settings from Smartsheet for iOS:

  1. From the Home screen, tap Settings ios-settings  > Push Notifications.
  2. From the Push Notifications screen, toggle the switches on or off for how you want to receive notifications.

    NOTE: If you’ve tapped Don’t Allow or disabled notifications from the Settings app, you’ll need to enable notifications from the Settings app before you can specify other notification options. 

    To be able to receive notifications and specify how you’re notified in this case, tap Go to Settings App and enable notifications from the Settings app. You’ll then be able to specify your notification options once you go back to the Push Notifications screen of the Smartsheet for iOS app.

    ios-go-to-settings

   3. Tap Save.

That’s it! If you find yourself wanting to be notified in a different way, you can come back and adjust these settings at any time.

Smartsheet for Android

Push Notifications are enabled by default in Smartsheet for Android. To change your notification settings from Smartsheet for Android:

  1. From the Home screen, tap More more-android  > Settings.
  2. From the Settings screen, select Push Notifications.

    android-push-notifications
     
  3. From the Push Notifications screen, toggle the switches on or off for how you want to receive notifications.

That’s it! If you find yourself wanting to be notified in a different way, you can come back and adjust these settings at any time.

Was this article helpful?
YesNo