Applies to
Smartsheet
- Business
- Enterprise
Download a recent backup
Backups include sheet data, comments, and attachments. They keep your data secure.
Who can use this?
Plans:
- Business
- Enterprise
You need Viewer permissions or higher to request a sheet or workspace backup. For recurring workspace backups, you must be the workspace Owner or Admin.
Backup contents
- Backups include sheet data, comments, and attachments
- Backups don't include reports, dashboards, formulas, workflows, cross-sheet references, formatting information, or custom configurations.
- Workspace backups include sheet data from the workspace, not its structure. Backups keep your data secure. However, restoring your solution will require rebuilding each Smartsheet item.
Download a recent backup from the workspace panel
- On the left Navigation Bar, select Open workspace panel.
- Navigate to the applicable workspace and select the kebab menu either at the top right corner of the workspace panel or to the right of any sheet or folder within the workspace.
- For workspaces, you can select either Backup now or Schedule recurring backup
- For sheets and folders, select Backup now
- Select View recent backups.
- In the Recent Backups window, locate the backup file you want to retrieve and select Download Backup
Download a recent backup from Browse
You can also download a recent backup from Browse:
- On the left Navigation Bar, select Browse.
- Right-click the sheet, folder, or workspace name in the left panel and select Request Backup or Schedule Recurring Backup.
- Select View Recent Backups.
- In the Recent Backups of Sheets window, select Download Backup.
Things to know about downloading backups
- Backups are available for download for four weeks following the backup date.
- Sheet formatting isn't included in the backup file. For example, you may lose text wrapping. You can reformat your data in a spreadsheet program before importing it into Smartsheet.
- If your sheet includes hierarchy (indenting or outdenting to create subtasks), the rows are similarly grouped in outline format in the exported Excel file. Select the + icon to the left of the row numbers in Excel to expand any collapsed rows to reveal their subtasks.