Ongoing Account Management

APPLIES TO

  • Smartsheet
  • Business
  • Enterprise

RELATED CAPABILITIES

Who can use this capability?

System Admins and Group Admins can log into the Admin Center.

Review best practices for removing users from your account, consolidating multiple plans, connecting to the Smartsheet API, and staying up to date with product releases and support updates.

Admin Center overview

APPLIES TO

  • Smartsheet
  • Business
  • Enterprise

RELATED CAPABILITIES

Who can use this capability?

System Admins and Group Admins can log into the Admin Center.

Admin Center home

The Admin Center home page displays a summary of your account and users: remaining licenses, pending tasks, and account settings. Learn how to manage global account settings.

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Admin Center home page with Tasks, Plan Insights, Plan usage, Advance capability reports, Settings, and more.

A filled bubble indicates a setting is active. Settings are plan dependant; an upgrade icon means you must upgrade to access that setting. Warning icons indicate a setting that requires attention; hover over the warning to learn more. 

Select the menu icon at the bottom left to navigate to User Management, Group Management, License Requests, or Plan and Billing Info.

Account menu expanded from the account icon in the lower left corner of the screen.

 

For information about User Management:

For information about Group Management:

License Requests page

The license request page displays all free users on your account who have requested a license. This list displays the requester's name, email address, the age of their request, and a message from the requester if they’ve included one.

You can Decline or Grant License using the actions on the right.

License request list

If you activated Account Discovery, you will also see requests from external collaborators on your domain who want to join your plan.