Ongoing Account Management

Admin Center home

The Admin Center homepage displays a summary of your plan and users. It gives you access to plan insights and user account information, including permission-based user types and Admin-access types. You can also download a detailed user-type report that will show you a full list of your users.

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A filled bubble indicates a setting is active. Settings are plan-dependent; an upgrade icon Brandfolder Image means you must upgrade to access that setting. Warning icons Brandfolder Image indicate a setting that requires attention; hover over the warning to learn more.

Once you've signed in to Admin Center, select the Menu icon in the upper-left corner of the screen to navigate to:

• Users and Groups
  • User Roles and Reports
  • Group Management
• License Requests
• Governance Controls
• Plan Insights
  • Plan Usage
• Domain Management
• Settings
  • Authentication
  • Secure External Access
  • Security Controls
  • Branding & Personalization
  • User Auto-Provisioning
  • IdP Managed Access
• Plan and Billing Info

Additional resources

For information about user management:

• Admin Center: Add users
• Admin Center: Edit users
• Admin Center: Remove users
• Admin Center: Deactivate or reactivate users

For information about group management:

• Admin Center: Manage and use Smartsheet contact groups

License Requests page

The license request page displays all free users on your plan who have requested a license. This list displays the requester's name, email address, the age of their request, and a message from the requester if they’ve included one.

You can use the actions on the right to decline or grant license requests.

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If you activate Account Discovery, you'll also see requests from Viewers or Team Members on your domain who want to join your plan.