Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise
Smartsheet Advance Package

Capabilities

Who can use this capability

System Admins and Group Admins can log into the Admin Center.

User type report details

A System Admin can download a user type report at any time from the Admin Center homepage to help understand and manage the plan users.

PLANS

  • Pro
  • Business
  • Enterprise
  • Smartsheet Advance Package

Permissions

System Admins and Group Admins can log into the Admin Center.

A System Admin can download a user type report at any time from the Admin Center homepage to help understand and manage the plan users. This report shows only active users and doesn’t list deactivated or removed users.

See Plan-level user types to learn how to download the report or for information about permission-based user types.

The report lists all active users associated with the plan and includes the following details by user:

Email and domain

Column nameType of informationComments
EmailEmail address 
User domainInternal or external

Options: Internal, External

Domains associated with the plan are considered Internal.

User type and Admin access types

Column nameType of informationComments
User typeOne of the five user types or blankOptions: [[Blank]],Viewer, Guest, Team Member, Unlicensed Asset Admin, Licensed User 
Note: Blank indicates a user who doesn't have any asset access.
System AdminY/NDoes this user have System Admin permissions?
Group AdminY/NDoes this user have Group Admin permissions?
Plan Asset AdminY/NDoes this user have Plan Asset Admin permissions?

Permissions

Column nameType of informationComments
Highest permission given on assetsOne of five permissions types or blankOptions: [[Blank]], Admin, Editor - Can share, Commenter, Editor, Viewer
Number of assets shared with userNumberTotal number of assets shared with the user
Number of assets with Viewer permissionsNumberWhat people share with the user
Number of assets with Editor or Commenter permissionsNumberWhat people share with the user
Number of assets with Admin permissionsNumberWhat people share with the user

Activity

Column nameType of informationComments
Last activityTimestampIncludes mobile and API
Number of asset views (Last 90 days)NumberActivity - Number of asset views
Number of asset views (Last 180 days)NumberActivity - Number of asset views
Number of asset views (Last 270 days)NumberActivity - Number of asset views
Number of asset views (Last 365 days)NumberActivity - Number of asset views
Number of asset comments (Last 90 days)NumberActivity - Number of comments
Number of asset comments (Last 180 days)NumberActivity - Number of comments
Number of asset comments (Last 270 days)NumberActivity - Number of comments
Number of asset comments (Last 365 days)NumberActivity - Number of comments
Number of asset edits (Last 90 days)NumberActivity - Number of edits
Number of asset edits (Last 180 days)NumberActivity - Number of edits
Number of asset edits (Last 270 days)NumberActivity - Number of edits
Number of asset edits (Last 365 days)NumberActivity - Number of edits
Number of created assets (Last 90 days)NumberActivity - Number of assets created
Number of created assets (Last 180 days)NumberActivity - Number of assets created
Number of created assets (Last 270 days)NumberActivity - Number of assets created
Number of created assets (Last 365 days)NumberActivity - Number of assets created

Reports update daily. License changes or new users appear the following day.

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