User type report details

A System Admin can download a user type report at any time from the Admin Center homepage to help understand and manage the plan users.

Who can use this?

Plans:

  • Pro
  • Business
  • Enterprise
  • Smartsheet Advance Package

Permissions:

  • System Admins
  • Group Admins

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

A System Admin can download a user type report at any time from the Admin Center homepage to help understand and manage the plan users. This report shows only active users and doesn’t list deactivated or removed users.

See User types to learn how to download the report or for information about permission-based user types.

The report lists all active users associated with the plan and includes the following details by user:

Email and domain

Column nameType of informationComments
Email Email address  
User domain Internal or external

Options: Internal, External

Domains associated with the plan are considered Internal.

User type and Admin access types

See the information below that matches your plan’s model.

Not sure which model your plan uses? If you're unsure about your model type, learn how to determine the model your plan is on.

User type and Admin access types: User Subscription Model

Column nameType of informationComments
User type One of the five user types or blank

Options: [[Blank]], Viewer, Guest, Provisional member, Member.

Blank indicates a user who doesn't have any asset access.

System Admin Y/N Does this user have System Admin permissions?
Group Admin Y/N Does this user have Group Admin permissions?
Plan Asset Admin Y/N Does this user have Plan Asset Admin permissions?

User type and Admin access types: Legacy Collaborator Model

Column nameType of informationComments
User type One of the five user types or blank

Options: [[Blank]], Viewer, Guest, Unlicensed Admin and editor, Licensed User

Blank indicates a user who doesn't have any asset access.

System Admin Y/N Does this user have System Admin permissions?
Group Admin Y/N Does this user have Group Admin permissions?
Plan Asset Admin Y/N Does this user have Plan Asset Admin permissions?

Permissions

Column nameType of informationComments
Highest permission given on assets One of five permissions types or blank Options: [[Blank]], Admin, Editor - Can share, Commenter, Editor, Viewer
Number of assets shared with user Number Total number of assets shared with the user
Number of assets with Viewer permissions Number What people share with the user
Number of assets with Editor or Commenter permissions Number What people share with the user
Number of assets with Admin permissions Number What people share with the user

Activity

Column nameType of informationComments
Last activity Timestamp Includes mobile and API
Number of asset views (Last 90 days) Number Activity - Number of asset views
Number of asset views (Last 180 days) Number Activity - Number of asset views
Number of asset views (Last 270 days) Number Activity - Number of asset views
Number of asset views (Last 365 days) Number Activity - Number of asset views
Number of asset comments (Last 90 days) Number Activity - Number of comments
Number of asset comments (Last 180 days) Number Activity - Number of comments
Number of asset comments (Last 270 days) Number Activity - Number of comments
Number of asset comments (Last 365 days) Number Activity - Number of comments
Number of asset edits (Last 90 days) Number Activity - Number of edits
Number of asset edits (Last 180 days) Number Activity - Number of edits
Number of asset edits (Last 270 days) Number Activity - Number of edits
Number of asset edits (Last 365 days) Number Activity - Number of edits
Number of created assets (Last 90 days) Number Activity - Number of assets created
Number of created assets (Last 180 days) Number Activity - Number of assets created
Number of created assets (Last 270 days) Number Activity - Number of assets created
Number of created assets (Last 365 days) Number Activity - Number of assets created

Reports update daily. Changes appear the following day.