Smartsheet maintains its internal policies for its employees and doesn’t agree to or complete customer-specific policies
How you upgrade, add licenses, or request add-ons will depend on your plan type.
Upgrade or change your plan, change your payment information, and view receipts and history.
Find answers to frequently asked questions about billing and finance.
You can pay for your Smartsheet subscription in any of the following ways: Credit card: Visa, MasterCard, or Discover American E...
You have different options to cancel your Smartsheet account, and how you can do it will depend on your plan type and how you pay fo
Details about tax information by state.
The main contact and account name allow you to verify account ownership or manage account access.
If you're a non-paid user, you'll be immediately removed from the organization....
Try Smartsheet for FreeDuring your trial subscription, you receive a message prompting you to upgrade your plan, along with the number of days remaini...
Occasionally, Smartsheet plan offerings will change....
As your plan transitions to the User Subscription Model, certain plans and features have been renamed, re-packaged, or enhanced acr
Learn what features you can use depending on your plan's model.
If you try to access your account but get a message saying your account is suspended, this article is for you.
If you pay your account via Credit Card, PayPal, or BTIA, you're responsible for making the changes in the app....
This article discusses information relevant to both the Legacy Collaborator Model and the User Subscription Model. Important: If you're unsure a...
Smartsheet is dedicated to protecting the privacy of all of our customers.
This Help Article generally describes how PHI Eligible Services are maintained and secured in a manner that allows you to meet your