Personal Account Management

Personal Account Management

Identify your Smartsheet plan and user type

What you can do in Smartsheet depends on: Your plan and user type Whether or not you have a Smartsheet license Your permissions on the items you’...

What to do when you receive an invitation to join a Smartsheet account

Search for an email invitation from this email address: user@smartsheet.com. Select Accept or Decline....

Change the email address you use for your account

Your primary email address is used to: Verify your identity when you log in Send you notifications and reminders Track your activity in Resource M...

Manage your personal profile

Hover your pointer over their name or email address in the following locations: Contact list columns in the sheetThe sharing formCard viewYour Smartsh...

Adjust your personal account settings

You can use the Personal Settings dialog to view and manage the following: Your personal profile details Settings for auto-save, communication, tim...

Join an existing Smartsheet plan at your organization

Depending on how the System Admins at your organization have configured Smartsheet, you may be able to make this request right from Smartsheet....

Error: Email address can't be added

Each Smartsheet account is associated with one primary email address. That email address cannot be used with another account....

Troubleshooting: How Smartsheet handles time zones

When you set up your Smartsheet account, you can change your time zone in Account > Personal Settings > Settings> Time Zone....