Manage Your Personal Profile

Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise

For more information about plan types and included capabilities, see the Smartsheet Plans page.

A personal profile makes it easier for others to identify who you are as you collaborate in Smartsheet. You’ll see someone’s personal profile card when you hover over their name or email address in the following locations:

  • Contact List columns
  • The Sharing form
  • Comments
  • Card View
  • Your Smartsheet Contacts

Personal Profile Card

You can customize your personal profile to display as much or as little personal information as you want. You can also control who can see specific profile information based on whether that person is inside of or outside of your organization.

Add or Change Your Photo and Other Details

In addition to your name and email, you can add the following to your personal profile: a photo, your job title, your department, company name, and work and mobile phone numbers.

To add or update personal profile details:

  1. Click Account > Personal Settings in the upper-right corner of the Smartsheet window.
  2. Select Profile from the left panel.
  3. Make the desired changes to your profile and click Save.

Control How Others See Your Personal Profile Information

If you’re part of a Business or Enterprise plan, you can specify whether people inside of or outside of your organization can see your photo, profile information, or both. To customize profile visibility:

  1. Click Account > Personal Settings in the upper-right corner of the Smartsheet window.
  2. Select Profile from the left panel.
  3. Next to Visibility, click Customize.
  4. Under Inside: Your Organization and Outside: Your Organization, check or uncheck the Show Photo and Show Details check boxes.

    NOTE: If you’re unable to add check marks to the boxes, it’s likely that your System Admin has configured profile visibility at the organization level; if that’s the case, you won’t be able to change these visibility setting unless your System Admin changes this setting for your entire organization.

    For more information, see Control Personal Profile Details for Others section of this article.

  5. Click Save.

When others see your personal profile card, they’ll see only the level of detail (photo, details, or both) that you specify.

NOTES:

  • Your System Admin will be able to view your profile information at all times regardless of personal settings.
  • You can only make changes to your personal profile on the desktop browser application. If you're using the Smartsheet mobile apps (Android or iOS), please sign in to Smartsheet on a computer desktop browser to make changes to your personal profile.