Personal Account Management

Personal Account Management

Manage your own account settings.

Identify your Smartsheet plan and user type

See the information below that matches your plan’s model. Not sure which model your plan uses?...

Invitation to join a Smartsheet account

Search for an email invitation from this email address: user@smartsheet.com. Select Accept or Decline....

Change the email address for your account

Your primary email address is used to: Verify your identity when you log inSend you notifications and remindersTrack your activity in Resource Managem...

Manage your personal profile

Hover your pointer over their name or email address in the following locations: Contact list columns in the sheetThe sharing formCard viewYour Smartsh...

Adjust your personal account settings

You can use the Personal Settings dialog to view and manage the following: Your personal profile detailsSettings for auto-save, communication, time zo...

Join an existing Smartsheet plan at your organization

See the information below that matches your plan’s model. Not sure which model your plan uses?...

Error: Email address can't be added

Users on your plan can add additional email addresses to their accounts. However, you must be a System Admin to merge accounts for others....

Change your default plan

You can interact with items across all your different plans....

Troubleshooting: How Smartsheet handles time zones

When you set up your Smartsheet account, you can change your time zone in Account > Personal Settings > Settings> Time Zone....