Personal Account Management

Personal Account Management

Identify your Smartsheet plan and user type

What you can do in Smartsheet will depend on a few things: Your plan and user type Whether or not you have a Smartsheet license Your sharing pe...

What to do when you receive an invitation to join a Smartsheet account

When a Smartsheet System Admin (SysAdmin) invites you to join a Business or Enterprise plan, you'll get an email invitation to join the account....

Change the Email Addresses Used with Your Smartsheet Account

Each Smartsheet account is associated with one primary email address used to: Verify your identity when you log in Send you notifications and rem...

Manage Your Personal Profile

A personal profile makes it easier for others to identify who you are as you collaborate in Smartsheet....

Adjust your personal account settings

You can use the Personal Settings dialog to view and manage the following: Your personal profile details Settings for auto-save, communication, t...

Join an Existing Smartsheet Plan at Your Organization

You’ve tried Smartsheet, you like it, and you’re ready to get a license so that you can take advantage of all of the features Smartsheet has to offer....

Error "Address Can't Be Added": Unable to Add Additional Email Address to Account

You'll get an error message if you attempt to add an email address that's already in use by a Smartsheet account....

Troubleshooting: How Smartsheet handles time zones

When you set up your Smartsheet account, you can change your time zone in Account > Personal Settings > Settings> Time Zone....