Free Users

 This article is only for plans using the Legacy Collaborator Model. If you're unsure about your model type, learn how to determine the model your plan is on.

Smartsheet allows users to share information simply and securely with anyone, ensuring that both internal and external stakeholders have access to the right information at the right time. 

There are two user types in Smartsheet:

  • A licensed user is a paid user who can create new items in Smartsheet including sheets, reports, and dashboards, and share them with others.
  • A free user is someone who doesn't have a paid Smartsheet license. Free users can view and/or edit sheets they've been shared to, but they don't have the ability to edit reports and dashboards or create their own items without a license. 

Free users can include unlicensed users on your account as well as external stakeholders, including customers, vendors, and partners.

This learning track reviews how to get started as a free user shared to work in Smartsheet, and how to effectively collaborate on the items you're shared to.

If you'd like to learn more about what a licensed user can do, check out the Getting Started track, start a free trial, or upgrade your plan.