Forms

Smartsheet forms help accelerate execution and foster innovation by making it fast and easy to collect and act on data from anyone.

After building your custom form with the user-friendly interface, share it with a unique link so colleagues, contractors, clients, and others can easily submit information and files from their desktop and mobile devices, wherever they're located. 

The form will collect consistent, error-free data from your internal or external stakeholders and save it directly into your sheet so you can easily track the status and take action. Forms are ideal for field ticket collection, event registration, collecting customer feedback, and more.

Using Forms in Smartsheet

Learn how to create forms with Smartsheet.

Smartsheet forms are easy to create and customize. It's the perfect tool to effortlessly collect any kind of information.

Forms are integrated within the powerful Smartsheet platform, which means you can immediately take action and collaborate, track, and manage the data you collect.

Follow the step-by-step instructions to build a form.

Collect Information With a Form

Create and share forms to gather all kinds of information (for example: survey responses, purchase requests, product orders) and keep that information organized within a sheet. After you create a form, you'll be able to share it with people. Each form submission will be added as a new row to the top or bottom of your sheet.

Anyone who can access the form can use it to send information to the sheet.

Open forms in the mobile app for the best experience in submitting from a mobile device. Details on this are available in the following help articles:

NOTE: If your goal is to give someone the ability to edit an existing row, you'll want to send them an Update Request. (See the article about Update Requests for more information.)

In this article:

Required Permissions

To create, modify, configure, or generate a link to a form, you must: 

  • Be the sheet Owner OR shared with Admin permissions
  • Have a Smartsheet license

NOTE: During a 30-day free trial, you can create, preview, and a test form, but you can't generate a public URL or embed code for it. These options are available only to licensed users.


Create a New Form

  1. Open the sheet that you want to attach the form to.
  2. Click Forms > Create Form on the menu bar at the top of the Smartsheet window.

    menu-bar
    In the form editor, you'll see the title of the form at the top and the names of all the form fields underneath. By default, the title of the form corresponds to the sheet name and the fields on the form correspond to the names of their associated sheet columns.

    Each field will function similarly to its respective column type. See Use the Best Column Type for Your Data for more information about each column type.

    create-form
     
  3. Click on an element from the left to display and edit its properties on the right.
  4. When you’ve finished setting up your form, click Save and Preview to save your changes.
  5. After you've previewed the form, you can close the browser window that it opens in.
  6. Click the x in the upper-right corner of the form editor to close it and return to the Forms window.

The name of the form you’ve created and its URL will appear in the Forms window. Once the form has been published, people will be able to make submissions to your sheet. Each submission will appear as a new row.  

(Note that the URL is available only on forms owned by licensed users.)

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Distribute the Form

Once you've created a form, you'll want to make it accessible to others. 

Link or Email

To get a shareable URL link that others can use to access the form:

  1. Click Forms > Manage Forms on the menu bar to display the Forms window.
    menu-bar
  2. From the Forms window, do one of the following:
    • Under URL, copy and paste the URL to use it in other programs or email messages.
      -or-
    • Click the envelope icon to the right of the URL to send the link in an email message.

NOTE: There isn't a way to customize or shorten the form URL using Smartsheet.

Embed Code

To create embed code and use that code to embed the form on a web page using HTML:

  1. Click Forms > Manage Forms on the menu bar to display the Forms window.
  2. Click the arrow next to More and click Get Embed Code.

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More Ways to Manage and Distribute a Form

Once you've got the basic form set up, you can further customize it. Use the options in listed in the following table to help.

Use this option To do this
Create New Form (button)Associate an additional form with the sheet.
You can create multiple forms per sheet to collect different information, or display a different format, to different people.
PreviewDisplay a preview of your form.

NOTE: Submissions made from preview mode will appear in your sheet as new rows.
EditOpen the form for editing in the form editor.
More > Get Embed CodeReveal the embed code so that you can copy and paste the form for use in a website.

Available to Licensed users only (Not sure if you have a license? See this article).
More > CloneCreate an exact replica of the form, but with a new URL.
More > PropertiesShow the form status, number of entries submitted, timestamp of first and last form submission, the email address of the form creator, and the date of creation.
More > DeactivateDisable the URL (accessing it will display an error message), but preserve it and the form so that you can use them in the future.
More > DeleteRemove the form and its associated URL from Smartsheet. The URL is not recoverable. Delete forms with caution.

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Edit or Remove Fields or Other Items in the Form

  1. Click Forms > Manage Forms on the menu bar to display the Forms window.
    menu-bar
  2. Click Edit in the form that you want to modify.

To remove an element from the form, select it in the form, and click Remove from Form (the x to the right). Note that this will not delete the column from the sheet. You can always add an element back via the Add Field section.

To change the placement of a field on the form, select it and drag it up or down. These changes won’t affect the order of the columns in your sheet.

As you edit the properties of each form element from the right side of the form editor, you’ll see the left side update to show the basic layout that will appear in the form.

At any time, you can click the Save and Preview button at the bottom to see the form.

Here's a summary of the different properties you can set for form fields.

Use this propertyTo do this
LabelChoose to either use the column name or a custom label as the name of the form field.
Help TextAdd a description or instruction to appear underneath the form field.
Display TypeFor Checkbox, Dropdown List, and Symbols column types only.

Use this to specify how these are displayed in the form.

NOTE: To change the field type and values, you'll need to configure the associated column from the within the sheet—that is, these properties can't be configured from the form editor. To make those changes, close the form editor and edit the column properties in the sheet. 
Text Box HeightSet the form field to display as single or multiple blank lines.
Required FieldRequired fields must be filled out in order to submit the form; leaving them blank will display an error message to the submitter.
Hidden FieldHidden fields are not visible in the form, but are visible in the sheet.

Use a hidden field when you want a default value to appear in a column of the sheet without requiring the form submitter to create it. For example, if you have a Submitted By field, you can set the default value to "form," and make it a hidden field. This way you can differentiate between rows that were added to the sheet by you and your collaborators, and those that were submitted via web form.
Default ValueUse this to specify a default value for a the field.

NOTE: System columns and locked columns can’t be included as fields on a form. However, you can add system columns to the sheet to automatically track the date and time that the row was submitted via form.  

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Add Additional Elements to a Form

  1. Click Add Field in the lower portion of the form.
    You can place the elements anywhere beneath the description at the top of the form. As you drag the element to the left side of the form, a dotted line will appear showing you where the element will be inserted.

    drag and drop form fields
     
  2. Choose from among the different options to customize the form as desired:
     
    • Add a File Upload field to enable the form submitter to upload attachments to the form (up to 30 MB per file, 10 files per form submission).
    • Drag an item from the Add Section Divider section to create structure and better organize your form with headings and horizontal dividers.

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Control Form Display and Submission Options

To manage the form display and submission options, open the form in the form editor and click Form Options at the bottom of the editor.

form-options

You can choose from the following options.

Use this option To do this
Confirmation OptionsControl what the form submitter sees after submitting the form. You can either display a confirmation message, reload the form so it can be submitted again, or direct the submitter to another URL. (The URL will load in the same browser tab. If the form is embedded on a web page, the URL will load within the embed window.)
Enable Confirmation EmailAdd a Send me a copy of my responses checkbox to the bottom of the form. If the form submitter checks the box, they’ll be able to enter their email address and receive an automated confirmation email that their form submission was accepted. The email will display the actual data they submitted.

TIP: Though there isn't a way to have the form confirmation email sent to the sheet owner or collaborators, you can set up alert on the sheet to receive email alerts when new entries come in. (For more information, see Automate Your Work with Alerts and Actions.)
Location of New EntriesSpecify whether rows inserted via form appear at the very top of the sheet or the bottom of the sheet. (There's not a way to have the rows inserted under a specified parent row or elsewhere.)
StyleSpecify whether the form inherits the branding displayed on the sheet, or inherits a plain style with no background color or logo.
Accessible byControl whether your form can be viewed and submitted by anyone with the link or only registered Smartsheet users. With the latter option, anyone who navigates to the form URL will be prompted to log in to Smartsheet (if they aren't already logged in) before they can view and submit the form. In this case, if Enable confirmation email is selected, form submitters will see their email addresses automatically populated when they check the box to send me a copy of my responses.
Enable challenge/response for additional securityWhen this option is checked, people may be required to prove that they are human by completing a CAPTCHA before submitting their form entry. This prevents automatic submissions to forms in an effort to reduce spam.

 

NOTE: If there's a Created by System column in the sheet, and only registered Smartsheet users can submit the form, the column reflects the email addresses of the users who submit the form. When the form is accessible by anyone with the link, the Created by column shows [email protected] (For information about System columns, see Use a System Column to Automatically Add Information to a Row.)

TIP: To remove the “Powered by Smartsheet Forms” text from the bottom of the form and from the confirmation page, click Form Options, click the Advanced Form Options link on the right, and check the desired checkbox. (This option is not available for single-user plan types. Not sure which plan type you have? See Identify Your Smartsheet Plan and User Type.)