Applies to
- Pro
- Business
- Enterprise
Capabilities
Who can use this capability
- System Admins
- Group Admins
Admin Center overview
Smartsheet Admin Center allows System Admins and Group Admins to administer and govern their Smartsheet plan. Use the Admin Center to manage users, groups, and plan access, as well as to see an overview of plan settings and usage.
To access the Admin Center, log in with your Smartsheet credentials at https://admin.smartsheet.com/
Who can use this?
Plans:
- Smartsheet
- Pro
- Business
- Enterprise
- Smartsheet Advance Package
Permissions:
- System Admins
- Group Admins
Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.
Admin Center home
The Admin Center homepage displays a summary of your plan and users. It gives you access to plan insights and user account information, including permission-based user types and Admin access types. You can also download a detailed user-type report that will show you a full list of your users.
If you're unsure about your model type, learn how to determine the model your plan is on.
Admin Center homepage: User Subscription Model
A filled bubble indicates a setting is active. Settings are plan-dependent; an upgrade icon
Brandfolder Image
means you must upgrade to access that setting. Warning icons
Brandfolder Image
indicate a setting that requires attention; hover over the warning to learn more.
Go to Admin Center and select the Menu icon at the upper-left corner of the screen to navigate to:
- User Roles and Reports
- User Types and True-Up
- Group Management
- Governance
- Plan Insights
- Domain Management
- Settings
- Plan and Billing Info
Admin Center homepage: Legacy Collaborator Model
A filled bubble indicates a setting is active. Settings are plan-dependent; an upgrade icon
Brandfolder Image
means you must upgrade to access that setting. Warning icons
Brandfolder Image
indicate a setting that requires attention; hover over the warning to learn more.
Go to Admin Center and select the Menu icon at the upper-left corner of the screen to navigate to:
- User Management
- License Requests
- Group Management
- Governance Controls
- Plan Insights
- Domain Management
- Settings
- Plan and Billing Info
For information about User Management:
- Admin Center: Bulk actions and more with User Management
- Admin Center: Add, edit, or deactivate users
For information about Group Management:
License Requests page
The License Requests page and Account Discovery are only for plans on the Legacy Collaborator Model.
The license request page displays all free users on your plan who have requested a license. This list displays the requester's name, email address, the age of their request, and a message from the requester if they’ve included one.
You can use the actions on the right to decline or grant license requests.
If you activate Account Discovery, you will also see requests from Viewers or Team Members on your domain who want to join your plan.