Admin Center overview

Smartsheet Admin Center allows System Admins and Group Admins to administer and govern their Smartsheet plan. Use the Admin Center to manage users, groups, and plan access, as well as to see an overview of plan settings and usage.

Who can use this?

Plans:

  • Pro
  • Business
  • Enterprise

Permissions:

  • System Admins
  • Group Admins

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

Admin Center home

The Admin Center homepage displays a summary of your plan and users. It gives you access to plan insights and user account information, including permission-based user types and Admin-access types. You can also download a detailed user-type report that will show you a full list of your users. 

To access the Smartsheet Admin Center, sign in with your Smartsheet credentials at https://admin.smartsheet.com/

 
Admin Center Home page for User Subscription Model plans

A filled bubble indicates a setting is active. Settings are plan-dependent; an upgrade icon  Upgrade icon in Admin Center means you must upgrade to access that setting. Warning icons   indicate a setting that requires attention; hover over the warning to learn more.

 

Once you've signed in to Admin Center, select the Menu icon in the upper-left corner of the screen to navigate to:

  • Users and Groups
    • User Types and True-Up
    • User Roles and Reports
    • Group Management
  • Governance Controls
  • Plan Insights
    • Plan Usage
  • Domain Management
  • Settings
    • Authentication
    • Secure External Access
    • Security Controls
    • Branding & Personalization
    • User Auto-Provisioning
    • IdP Managed Access
  • Plan and Billing Info

Additional resources

For information about user management:

For information about group management:

Admin Center home

The Admin Center homepage displays a summary of your plan and users. It gives you access to plan insights and user account information, including permission-based user types and Admin-access types. You can also download a detailed user-type report that will show you a full list of your users.

To access the Smartsheet Admin Center, sign in with your Smartsheet credentials at https://admin.smartsheet.com/

Admin Center home page with Tasks, User accounts, Plan Insights, and more.

A filled bubble indicates a setting is active. Settings are plan-dependent; an upgrade icon  Upgrade icon in Admin Center means you must upgrade to access that setting. Warning icons   indicate a setting that requires attention; hover over the warning to learn more.

 

Once you've signed in to Admin Center, select the Menu icon in the upper-left corner of the screen to navigate to:

  • Users and Groups
    • User Roles and Reports
    • Group Management
  • License Requests
  • Governance Controls
  • Plan Insights
    • Plan Usage
  • Domain Management
  • Settings
    • Authentication
    • Secure External Access
    • Security Controls
    • Branding & Personalization
    • User Auto-Provisioning
    • IdP Managed Access
  • Plan and Billing Info

Additional resources

For information about user management:

For information about group management:

License Requests page

The license request page displays all free users on your plan who have requested a license. This list displays the requester's name, email address, the age of their request, and a message from the requester if they’ve included one.

You can use the actions on the right to decline or grant license requests.

License Requests page showing a request and links to decline or grant license.

If you activate Account Discovery, you'll also see requests from Viewers or Team Members on your domain who want to join your plan.