Applies to

  • Pro
  • Business
  • Enterprise


Who can use this capability

System Admins and Group Admins can log into the Admin Center.

Admin Center Overview


  • Smartsheet
  • Pro
  • Business
  • Enterprise


System Admins and Group Admins can log into the Admin Center.

This Help Article Appears in the Following Learning Tracks

Admin Center allows System Admins and Group Admins to administer and govern their Smartsheet account. Use the Admin Center to manage users, groups, and license requests, as well as to see an overview of account settings.

To access the Admin Center, log in with your Smartsheet credentials at 

Admin Center Home Page

When you log in to Admin Center, you’ll be taken to the Home Page where you can see a summary of your account and users, remaining licenses, pending tasks, and account settings. For information about each global account setting, see Manage Global Account Settings.

Admin Center

You can see all of the account settings along with their current state. If the bubble is filled, then that setting is enabled. Certain settings may not be accessible, indicated by an upgrade icon , depending on your plan type. You may also see warning icons next to settings that may need action; hover over the warning to see information about the setting and how to adjust it.

Select the menu icon at the top-left corner to navigate to User Management, Group Management, License Requests, or Plan and Billing Info.


For information about User Management:

For information about Group Management:

Admin Center: Manage and Use Smartsheet Contact Groups.

License Requests Page

On the License Requests page, you’ll see a list of all the free users in your account that have requested a license to create sheets and other content. This includes their name, email address, the age of their request, and a message from the requester if they’ve included one. You can Decline or Grant License using the actions on the right.

License Requests

If you’ve enabled Account Discovery, you will also see requests from external collaborators on your domain who want to join your plan.

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