Get fast help with these common requests Use these resources to help us respond to your inquiry faster. Our average turnaround time for the requests listed below is 1-2 business days. W-9 Download Smartsheet W-9. Purchase Order Submit a Purchase Order (PO). Invoice or Statement Request a copy of an invoice or an account statement. Add licenses Increase the number of licenses or request add-ons. Downgrade account Request to decrease the number of licenses, add-ons, or request a cancellation. Change business name or address Update business name and Bill To | Ship To address. Tax exemption Claim tax and withholding exemption. Update business contact(s) Add and/or remove billing contacts (to receive invoices). Payment Promise Provide the invoice number, payment date and payment method. Proof of Payment Provide proof that payment has been made. Insurance Certificate Smartsheet's certificate of liability insurance. Vendor setup documents Request billing details. Find an answer on your own Perguntas frequentes sobre cobrança do Smartsheet Encontre as respostas para as perguntas mais frequentes sobre cobrança e finanças. Consolidar duas contas Mescle contas para um gerenciamento mais simples. Revisar ou alterar conta, plano ou informações para cobrança Atualize ou altere o plano, troque as informações de pagamento e veja recibos e histórico. Perguntas frequentes relacionadas ao imposto sobre vendas estadual Detalhes sobre informações de impostos por estado. View all account and billing articles Can't find what you're looking for? If these resources do not address your needs, please contact the Smartsheet Finance and Billing team. Request Help from Finance and Billing
