Demand Intake


  • Smartsheet Advance Package

Smartsheet Control Center provides a simple interface to collect and respond to requests for new projects.

Smartsheet Control Center: Set up an intake sheet


  • Smartsheet Advance Package

The role of the intake sheet in a blueprint

An intake sheet uses the data collected to automatically populate the Summary section (or profile data) of your project sheets. 

With an intake sheet, you can standardize and restrict access to profile data for each project.

You can lock items like Budget or Project Due Date to prevent team members from changing important data points. 

You don’t have to lock all your fields—you can also allow manual data entry when creating a project.

A new project pulling profile data from an Intake Sheet.

An intake sheet also helps manage demand.

Here’s an example of a typical workflow:

  • Your team submits proposals or requests for new projects through a form
  • Managers then review and approve or deny each project, all from a single sheet 
  • You can now create approved projects in Smartsheet Control Center

Create and configure the intake sheet

To get started, open Smartsheet:

  1. Select the Home tab.
  2. Locate the Admin workspace in the left panel.
  3. Select Create New > Grid.
  4. Under Name Your Sheet, type a name for your intake sheet.
  5. Select OK.

Configure the intake sheet with specific columns. Ideally, create the following columns in your intake sheet.

A Project Name column is always required.

Project Name (Required)

Enter the name of each project in this column. When you create a project, this information is the name for the entire project. Place it in the Primary Column in your Summary

Approval (Optional)

An Approval column restricts which projects you can create in Control Center. When you use the require an approval state, you can only create approved projects. Without an Approval column, any project on the intake sheet can be provisioned. 

Use a checkbox or dropdown for the column type and update the column whenever you approve a project. This way, you only create approved projects in Control Center. 

Project Created (Optional)

A Project Created column restricts the project to a single instance. If you mark a project as created, it doesn't appear as an option when you create a new project. 

Use a checkbox or dropdown for the column type and update the column when you approve each project to help prevent duplicate projects.

Project Link (Optional)

If you select Show Additional Intake Options on the Intake Settings screen of the blueprint builder, you get the option to add a project link.

This is a shortcut to the project itself that is placed on the intake sheet. 

Intake Profile Data (Optional)

Additional columns can automatically populate Intake Profile Data when you create a project. Give these columns the same exact name that you did in your profile data. 

Configure this as a Contact List column if you want to use profile data for setting permissions.


Best practices to streamline your intake process

  • If you approve projects, restrict sharing to Editor-level permissions.
  • Create a Smartsheet form to make it easier for people to make project requests.
  • Build an alert to notify project approvers when a new project request comes in.
  • Add more columns to track multi-stage approval processes. You only need the final approval to create the project. 

Add additional intake sheets

You can create a maximum of four intake sheets and manage up to 5000 projects per sheet.

To include additional intake sheets, you should:

  • Select Manage Program and choose your blueprint.
  • Navigate to Intake Settings.
  • Turn on the Add multiple intake sheets toggle.
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Intake Settings window

Duplicate your intake sheet

You can duplicate your current intake sheet by selecting Create intake sheet copies > Save.

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create intake sheet copies
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copies of intake sheet created

Things to consider if you have multiple intake sheets:

  • Each time you create a copy, the system copies the existing intake sheet. 
  • Your blueprint now identifies that you have multiple intake sheets. 
  • The system automatically synchronizes your profile data with your multiple intake sheets. 
  • You can provision projects from either of your intake sheets. 
  • Use multiple intake sheets for blueprints that have more than 1000 projects.

Things to avoid if you have multiple intake sheets:

  • Don’t move projects between sheets to avoid breaking cell links.
  • Don’t delete project rows from the intake sheet as you can’t retrieve them.
  • Don’t use multiple intake sheets on multi-tier blueprints. 
  • Don’t use multiple intake sheets for blueprints that have fewer than 1000 projects.
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