Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise

Targeted conversations using comments

Leave comments in a sheet, a specific row in a sheet, or a workspace.

Who can use this?

Plans:

  • Smartsheet
  • Pro
  • Business
  • Enterprise

If you have access to the sheet, you can view or print comments. These are the permission levels needed for other actions:

ActionPermission level needed
Create or reply to a commentOwner, Admin, Editor, Commenter
Edit or delete any comment or threadOwner and Admin only
Edit or delete your own commentAny level

Conversations panel

o view comments in a sheet or report, select the Conversations icon in the right panel. In a sheet, you can view comments for the row, the entire sheet, all comments, and all unread comments. In a report, you can only view comments for the specific row.

You can also access sheet-level or row-level comments in a sheet or report:

  • In grid view: In the far left column, select Add a comment.
  • In card view: Right-click on a card, select Comments. If there are already comments on that card, a clickable comment icon will appear at the bottom of the card.

Comments in a Workspace

Select Add a comment or view a summary list of comments to only see comments about the workspace. You can open another sheet to view comments for a specific sheet in the workspace.

Brandfolder Image
Conversations icon in workspace

Comment display settings

In the comments dialog or conversations pane, you can display comments chronologically, based on the date they were created or replied to:

  • The most recent comment appears at the bottom of the conversations pane or comments form. 
  • When you reply to a comment, the comment and its reply thread move to the top of the pane or form.
  • Replies within a thread are displayed, starting with the oldest reply and ending with the most recent. That is, the most recent reply appears at the end of the thread.
  • Rows with new comments show a new comment notification.
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