Working with Comments

Comments in Smartsheet give you the power to create conversations with others about the work that you’re doing. You can include comments for a specific task in a row or a card and you can also create comments that apply to an entire sheet or to a workspace. To share comments, you can email or print them. Give comments more context by including attachments with them.

Play Icon Jump to video demonstration: Comments in Smartsheet

Required Permissions for Working with Comments

Anyone with access to the sheet will be able to view or print comments.

Other actions with comments require additional permissions:

  • To create or reply to a comment, you must be the sheet owner or have Editor or Admin access to the sheet.
  • To edit or delete a comment, you must be the author of the comment.

Note that the sheet Owner or anyone with Admin permissions to the sheet can delete any comment or comment thread.


Adding or Viewing Comments

To add a comment or to view existing comments, you’ll start by opening the Comments form. How you open the form will depend on where in Smartsheet you want to use comments.

To use comments here Do this to open the Comment form
In a row (Grid View) From the row where you want to add a comment, in the Comments column, click Add a comment.

Add a comment to a row

-or-

Click the drop-down arrow to the right of the row number and select Comments.
In a card (Card View) Hover the mouse over the right edge of the card, click the arrow, and select Comments.
In a sheet Click the Comments tab at the bottom of the sheet.

Add a comment to a sheet

Note that you’ll be able to view any existing sheet comments, row comments, or a summary of both.
In a workspace Click the Home tab to locate the workspace. From the workspace, click the Comments icon in the upper-right portion of the workspace.

Comments icon in workspace

NOTE: In the Comments form, you’ll see comments about the workspace only. To view comments for a specific sheet in the workspace, you’ll need to open the sheet.

 

Create a New Comment or Reply to a Comment

Once you’ve opened the Comments form, you’ll be able to create new comments or participate in existing conversations:

  • To add a new comment, type in the add comment box and click Post.
  • To reply to an existing comment, click Add reply, type your reply, and click Post.
  • To include an attachment with your discussion, click the Add attachment icon Add attachment icon.

How Comments Are Displayed

Comments are displayed in the Comments form in chronological order based on the date they were created or replied to. The most recent comment will appear at the top of the Comments form. Replying to a comment will bring the comment and its replies (the thread) to the top of the form.

Replies within a thread will be displayed starting with the oldest reply and ending with the most recent; that is, the most recent reply will appear at the end of the thread.

To collapse or expand comment threads, use the Collapse all or Expand all buttons in the Comments form.


Emailing, Printing, or Modifying Comments

Click the arrow to the right of the comment to open the menu. Select the desired commands to email, print, edit, or delete a comment or comment thread (note that to edit or delete comments you’ll need appropriate permissions).

Comments menu


Using Attachments in Comments

To provide more context to a comment, you can include an attachment with it. To do this, click the Add attachment icon Add attachment iconto the right of the comment.

You can attach files uploaded from your computer, links to websites, or files stored in Google Drive, Dropbox, Box, Evernote, or Egnyte. For more information about working with attachments in Smartsheet, see Attachments from Google Drive, OneDrive, Dropbox, Box, Evernote, Egnyte & URL.

To remove an attachment from a comment, click the arrow next to the comment, select Edit comment, hover the mouse next to the attachment, and select Delete Attachment Icon Delete attachment.

Delete Attachment


Video Demo

If you don't have access to YouTube, click here to watch the video.