Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise

Targeted conversations using comments

Leave comments in a sheet, a specific row in a sheet, or a workspace.

PLANS

  • Smartsheet
  • Pro
  • Business
  • Enterprise

If you have access to the sheet, you can view or print comments. These are the permission levels needed for other actions:

ActionPermission level needed
Create or reply to a commentOwner, Admin, Editor, Commenter
Edit or delete any comment or threadOwner and Admin only
Edit or delete your own commentAny level

Conversations panel

To access comments in a sheet or report, select the Conversations icon located on the right panel. In a sheet, you can see comments for the row, the entire sheet, all comments, and all unread comments. In a report, you can only see comments for the particular row. 

You can also access sheet-level or row-level comments in a sheet or report:

  • In grid view: In the far left column, select Add a comment.
  • In card view: Right-click on a card, select Comments. If there are already comments on that card, a clickable comment icon will appear at the bottom of the card.
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comments

Comments in a Workspace

Select Add a comment or view a summary list of comments. Here you’ll see comments about the workspace only. To view comments for a specific sheet in the workspace, you’ll need to open the sheet.

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conversations icon in a workspace

Comment display settings

In the comments dialog or conversations pane, comments are displayed chronologically, based on the date they were created or replied to:

  • The most recent comment appears at the bottom of the conversations pane or comments form. 
  • Replying to a comment brings the comment and its reply thread to the top of the pane or form.
  • Replies within a thread are displayed, starting with the oldest reply and ending with the most recent. That is, the most recent reply appears at the end of the thread.
  • Rows with new comments show a new comment notification.
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