​​​​​​​Request access to an item

Request access to an item

If you try opening a Smartsheet item but can't do so, you might need to request access to that item.

Common reasons for not having access include:

• You received a sharing link, but your email address isn't shared to the item.
• You're logged into Smartsheet with an email address different from the one the email was sent to.
• The Owner or another collaborator has removed your access to the item.
• The Owner or an Admin has deleted the item.

If you'd like to access a sheet, report, dashboard, or workspace that isn't shared to your email address, open the URL to access the Request Access button and the text box where you can provide context. 

Brandfolder Image

This action emails the owner with a link they can click to select a sharing permission level. They also receive in-app notifications and reminders. Once the item or workspace owner has completed this process, you can access the item.

Learn more about access request notifications and Smartsheet's asset ownership model.

As a paid user, you can request access up to 100 times in a 24-hour period. If you're not part of a plan, you can request access up to 10 times in the same timeframe.

Access downgraded to view only

Ниже перечислены некоторые распространённые причины, по которым ваши разрешения могли измениться.

• Кто-то изменил разрешения для таблицы или другого элемента.
• Кто-то переместил таблицу в другое рабочее пространство, доступа к которому у вас нет.
• Кто-то переместил таблицу в другое рабочее пространство, доступа к которому у вас нет.

Вы всегда можете запросить доступ к элементу снова. В зависимости от того, какой план использует владелец и скольким пользователям уже предоставлен доступ к активу, вам могут предоставить доступ ещё раз.

Request access as Admin or Editor

It’s not possible to request access as an Admin or Editor. To gain those permission levels, contact an Admin or Editor in the item.

You can find out who the Admin is by opening the sheet-sharing modal.