Smartsheet allows users to simply and securely share with anyone, ensuring that both internal and external stakeholders have access to the right information at the right time.

There are four seat types in Smartsheet: Members, Provisional Members, Guests, and Viewers

• Members are paid users who can create new items in Smartsheet—including sheets, reports, and dashboards—and share them with others. They can also comment on or edit items, if they were granted those permissions. Provisional Members temporarily have unpaid access to Smartsheet and can do the same things.

There is no difference in the user experience between Members and Provisional Members in Smartsheet. 

• Viewers and Guests have unpaid access to Smartsheet. They can access items shared with them. Guests can also comment on or edit these items, if they were granted those permissions. However, both Viewers and Guests can’t create their own items. 

Only external users to a plan, users whose email address doesn’t match any domain associated with the plan, can be designated as Guests.

This learning track reviews how to get started as a Viewer or Guest shared to items in Smartsheet and how to effectively collaborate on the items you are shared to.