Smartsheet is a 100% Software as a Service (SaaS) online application compatible with browsers running on PC, Mac, and Linux operating systems. You can also use Smartsheet on mobile devices.
Smartsheet Premium apps are not supported on Internet Explorer. Please see the section below for more information.
Internet and Browser Settings
An active, persistent internet connection is required to access Smartsheet.
Operating Systems and Browsers
Smartsheet supports the following platform and browser combinations:
- Windows: Chrome (recommended for best performance), Firefox, Internet Explorer, Microsoft Edge
- Mac: Chrome, Firefox, and Safari
- Linux: Firefox
- ChromeOS: Chrome
Supported Browser Versions
While you can access Smartsheet from many browser versions, Smartsheet's performance and security are enhanced when you use the latest generally available browser version. Developer or pre-release browser versions may work but are not officially supported by Smartsheet.
If you attempt to log in using an unsupported browser, you will receive a "Your browser is not supported..." message or a message similar to the following: "This webpage is not available...the page may be temporarily down or it may have moved permanently to a new web address." If you receive this message and you've confirmed that you are using a supported browser and version, please see the Troubleshooting Guide for additional information.
To regain access to Smartsheet, you’ll need to update to a more current browser version.
Sheet and Imported File Size Maximums
- Rows: 5,000
- Columns: 200
- Cells: 200,000
Imported files have the same restrictions and cannot exceed 10 MB.
The following Smartsheet premium apps are not supported on Internet Explorer:
- Control Center (including Accelerators)
- Dynamic View
- Data Uploader
- Connectors (Jira, Salesforce, MS Dynamics)
Please use Chrome, Firefox, Edge, or Safari when working with these applications.
If you use the Smartsheet API, there are rate limits in place to prevent abuse and undue stress on Smartsheet servers. For details on the API rate limitations, please see our API documentation.