Smartsheet Gov overview

Smartsheet Gov is a secure and reliable version of the Smartsheet platform that is purpose-built for the US Federal Government to help agencies bring innovation, collaboration, and transparency to government initiatives.

Who can use this?

Plans:

  • Smartsheet Gov

How do I access Smartsheet Gov?

You can access Smartsheet Gov at https://app.smartsheetgov.com.

New to Smartsheet?

See our Level 1: Foundations learning guide for Smartsheet. 

Some of the capabilities discussed in the learning track may not be available in Smartsheet Gov.


Smartsheet Gov capabilities

Smartsheet Gov offers the core functionality available to Enterprise plan subscribers in the commercial version of Smartsheet. However, specific capabilities and integrations aren't yet supported on Smartsheet Gov.

Smartsheet Gov updates follow those of the commercial version of Smartsheet. As a new capability is released in the commercial Smartsheet environment, it may later become available in Smartsheet Gov.

For a comprehensive list of Smartsheet Enterprise plan capabilities and their availability in Smartsheet Gov, see Capabilities in Smartsheet | Gov.


Smartsheet Gov security

Smartsheet Gov is designed to meet the FedRAMP Moderate baseline—a standardized set of security requirements by the U.S. government for cloud services—and has a Provisional Authority to Operate (P-ATO) from the Joint Authorization Board (JAB).

Smartsheet Gov supports the Single Sign-On (SSO) sign-in option. When you configure Smartsheet Gov, you must use a Multi-Factor Authentication (MFA) SSO solution (for example, Google Authenticator) to maintain compliance with FedRAMP requirements.

Smartsheet Gov only supports Transport Layer Security (TLS) 1.2.


Smartsheet Gov sharing 

You can share Smartsheet items (sheets, reports, dashboards) with others with a Smartsheet Gov login. A Smartsheet Gov login is required to access Gov items.

By design, you can't directly share Smartsheet items between a Smartsheet Gov account and a standard commercial Smartsheet account.

Depending on the security settings imposed by your organization’s Smartsheet Gov account, you can share Smartsheet items to other Smartsheet Gov accounts and collaborators. 

Anyone shared to an item that doesn’t have a Smartsheet Gov account (no login information) must create an account to access the items shared with them.


Sheet and imported items size limits

A sheet can't exceed a total of 500,000 cells—that is, when multiplied together, the number of rows and columns in your sheet can't exceed this number.

To determine how close you are to the 500,000 cell limit, multiply the number of columns in your sheet by the number of rows. For example, a sheet with 20,000 rows can only have 25 or fewer columns, and a sheet with 400 columns can only have 1,250 or fewer rows.

Imported items have the same restrictions and can't exceed 50 MB.

The following table provides additional information on maximum values.

Sheet componentMaximum
Rows20,000
Columns400
Cells500,000
Inbound cell links20,000
Unique cells referenced in cross-sheet formulas100,000

Sheet maximums

  • Rows: 20,000
  • Columns: 400
  • Cells: 500,000

The Chrome browser offers the best results for working with sheets with over 5,000 rows.


Access to the Smartsheet Community

Gov customers can use their Smartsheet credentials to sign in to the Smartsheet Community site. 

On the Gov page, you can connect with peers across Federal, State, and Local government to share questions, ideas, and best practices. 

Support hours

Smartsheet Gov customer support is available from 6 am to 6 pm Pacific Time, Monday through Friday.