Applies to
Capabilities
Who can use this capability
Owners, Admins, and Editors on a sheet can add, version, or delete attachments. Anyone with access to the sheet can view and download attachments. You can send an attachment in an email to anyone with a valid email address. Some online storage services require people to have additional permission settings before they can access or edit the file.
System Admins for Enterprise accounts can disable any file attachment options. (See Manage Global Account Settings.)
View and download attachments
Access files attached to work items in your sheet all in one place: the Attachments panel. You can access all attachments associated with the sheet, regardless of whether they were attached to the entire sheet, a specific row, or a comment.
Files attached through a supported online storage service do not open inside Smartsheet and may have their own permission settings.
Where attachments appear
All sheet attachments appear in the right panel, regardless of where they're attached in the sheet.
Some files (for example, images) that were uploaded from a computer or mobile device can be viewed directly in Smartsheet. Others, you may need to download to your own device in order to view or edit them. Smartsheet supports attachments from various online storage services that may offer editing capabilities.
Access and preview attachments
In the sheet:
- Click the Attachments icon in the right panel. You can also select the attachment icon on a row or comment.
- Click the name of an attached image to preview it.
Some files (for example, Word docs or Google Slides) can't be previewed in Smartsheet. If the file originates from a supported online storage service, clicking the name will open the file in another browser window. Otherwise, you may need to download the attachment. - The attachment opens in a full-screen pane. Use the tools at the bottom of the screen to zoom in or out, delete the attachment, or download it.
Go to the source row
You can click the row number under the name of an attachment to quickly go to that row for additional context on the file.
Download a single attachment
You can only download files that were uploaded from a device. Attachments from a link or other online service can't be downloaded through Smartsheet.
In the sheet:
- Click the Attachments icon in the right panel. The Attachments panel appears.
- Hover over the attachment name, select the More icon
, and then select Download File.
The most current version will be downloaded in its original format. (If you need to download a previous version, see Versioning Files Attached to Items in Smartsheet.)
Download multiple attachments at once
- Click the Attachments icon in the right panel. The attachments panel appears.
- Check the box next to each attachment that you want to download.
- At the top of the Attachments Panel, click Actions and then click Download Files.
Files are downloaded to your computer in a compressed .zip bundle.