Applies to

Smartsheet
  • Enterprise

Capabilities

Who can use this capability

  • Admins

Collections in workspaces FAQ

Find answers to some of the most common questions when using collections in workspaces.

Who can use this?

Plans:

  • Enterprise

Permissions:

  • Admins

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

This feature is only available for the User Subscription Model plans. If you're unsure about your model type, learn how to determine the model your plan is on.

Who can share collections and with whom?

Workspace Admins become Admins of all collections living within that workspace. Admin can share collections and set permission levels for items.

Any user of any plan can be shared to a collection. Shared users can’t modify or share a collection; only admins can. Shared users can only see the collections they’re shared to and not the workspaces.

Through consistent permissions, the highest permission level a user has for any individual item remains the same, so they get a consistent experience.

Why is the collection not appearing on mobile?

Collections is currently not compatible with mobile. 

Do collections respect the sharing hierarchy outside of it?

When you share a collection with someone, they can access items within that collection with the highest permission level they have. That means you can share someone with Viewer permissions to the item in a collection, but if they already had Editor permissions in the item directly, they continue to access that item as Editor.

Can you add Calendar App views or forms as items within a collection?

Yes, you can copy and paste the form link to the Links section of the Add content dialog. 

These items don’t show up in the Smartsheet Content tab of the Add content dialog.

How do I see all collections I am shared to? Do I have to go into each workspace individually?

Yes, you need to go into each workspace individually to see the collections.

You can go to Home > All Workspaces and select the workspace that contains the collection.

Can I add new items (forms, sheets, reports, dashboards, etc) to multiple existing collections?

No, there isn’t an option to add to multiple collections simultaneously. You need to go into each collection individually to add, update, or remove items.