Applies to
- Business
- Enterprise
Capabilities
Who can use this capability
To request a sheet or workspace backup, you need viewer permissions or higher.
To request recurring workspace backups, you must be the workspace owner or admin.
Understanding and resolving formatting issues in Smartsheet backups
Discover key insights on why Smartsheet backup data might not retain original formatting, and learn how to manage backups and formatting in Smartsheet effectively.
Formatting information isn’t included when you export your data to a backup. Formatting information is stored in the sheet and it’s separate from your data.
When you import data from a backup into a new sheet, you may need to reformat (word wrap, bold, conditional formatting) once you’ve reimported your data.
If your sheet includes hierarchy (indenting or outdenting to create subtasks), the rows will be grouped in outline format in the exported Excel file. Click the + (plus icon) to the left of the row numbers in Excel to expand any collapsed rows to reveal their subtasks.
For more information about using hierarchy in Smartsheet, see Hierarchy: Indenting & Outdenting Rows.