Applies to

Smartsheet
  • Business
  • Enterprise

Capabilities

Who can use this capability

  • Owner
  • Admin

What's in a backup file?

Backups keep your data secure.

Who can use this?

Plans:

  • Business
  • Enterprise

Permissions:

  • Owner
  • Admin

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

To request a sheet or one-time workspace backup, you need viewer permissions or higher. To request recurring workspace backups, you must be the workspace owner or admin.

A backup consists of a .zip folder containing the following:

  • Excel (.xlsx) files of the data from each sheet you requested to have backed up. If your sheets contain comments, they appear on a separate comments tab in each Excel workbook.
  • A folder containing any images that you included inline in your sheet. (Learn more about inline images: Adding images to grid view.)
  • A folder containing any attachments uploaded directly to your sheets from a computer or mobile device.

Backups don't include attachments from online sources such as Google Drive, OneDrive, Box, Dropbox, Evernote, Egnyte, or URL.

Keep in mind

Backups don't include reports, dashboards, formulas, workflows, cross-sheet references, formatting information, or custom configurations. Workspace backups include sheet data from the workspace, not the structure of the workspace. Restoring your solution requires rebuilding each Smartsheet asset.