Backup FAQ: What’s in my backup file?

Applies to

Smartsheet
  • Business
  • Enterprise

Capabilities

Who can use this capability

Backups are available on Enterprise and Business plans.

To request a sheet backup, you need viewer permissions or higher.

To request a one-time workspace backup, you must have viewer permissions or higher.

To request recurring workspace backups, you must be the workspace owner or admin.

A backup consists of a ZIP folder containing the following:

  • Excel (.xlsx) files of the data from each sheet you requested to have backed up. If your sheets contain comments, they appear on a separate Comments tab in each Excel workbook.
     
  • A folder containing any images that you included inline in your sheet. (For more information about inline images, see the article Adding Images to Grid View.)
     
  • A folder containing any attachments uploaded directly to your sheets from a computer or mobile device. The backup does not include attachments from online sources such as Google Drive, OneDrive, Box, Dropbox, Evernote, Egnyte, or URL.