Applies to

  • Pro
  • Business
  • Enterprise

Troubleshooting issues with forms

Read this guide if you’re having issues navigating your form to learn how to fix them.


  • Smartsheet
  • Pro
  • Business
  • Enterprise

Forms FAQs

My form submissions aren’t appearing on my sheet.

Blank rows may be filling up the spaces above your submissions. Scroll through the sheet to find the entries you submitted. 

Another way to search for new entries is to use the Ctrl + F (or Command + C on macOS) keyboard shortcut and type keywords for the entries.

The form isn’t reflecting all the questions I added.

The question field might be set as hidden. You can make fields visible in your forms

When new form submissions come in, my sheet isn’t autofilling the newly added cells with formulas.

Here are some reasons why you’re experiencing this:

  • The two rows near your new entry don’t contain the formulas in other nearby cells.
  • The last row before your new entry is indented in a hierarchy.

A sheet doesn’t automatically indent new form submissions. 

Want to learn more about autofills? Read the Use or Override Automatic Formatting and Formula Autofill article .

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