With the Connected Users tile, you can review unique authenticated users on your plan that interact with Smartsheet in a one-year period. With this number, you can get better insights into your Smartsheet account needs, and work with your customer account manager on important changes to your plan.
The Connected Users tile displays the total number of users within the company who have interacted with a Smartsheet object in the last 365 days.
- Licensed Users - users with licenses assigned to them.
- Internal Collaborators- authenticated unlicensed users on the plan, who interact with a Smartsheet object owned by the plan.
- WorkApps Collaborators - any users who interact with a Smartsheet object owned by the plan.
To review connected users on your plan:
- Open Admin center.
- Select Account Summary.
- Review the Connected Users tile.
Information displayed on the tile updates daily.