Find answers to some of the most common questions you may have when using WorkApps.
WorkApps FAQ
If you can access WorkApps, you can create and edit them. People shared to a WorkApp can view and use the app as per the roles assigned to them by the app builder.
Are Smartsheet items and WorkApp permission levels connected?
Permission levels in WorkApps roles are independent of the Smartsheet permission levels for collaborators on the source item. If you share a WorkApp with someone, you don't need to grant them access to each Smartsheet item contained in the WorkApp.
Who can share WorkApps and with whom?
The owner of a WorkApp can share it with paid users on any Smartsheet plan (internal or external to their company) at no additional cost.
To share WorkApps with unpaid users or collaborators, an additional purchase is required. For more information about how to purchase the WorkApps Collaborator pack, contact Smartsheet Sales.
Why is the WorkApp not appearing on Mobile?
Unpublished WorkApps do not appear on Mobile.