Sign in or sign out of Smartsheet

Signing in and out of Smartsheet: direct, SSO, third-parties, and enterprise methods.

Who can use this?

Plans:

  • Pro
  • Business
  • Enterprise

There are several ways to sign in to Smartsheet. You might sign into Smartsheet directly, use SSO (single sign-on), or use a third-party credential service. 

Sign in to Smartsheet directly

  1. Go to Smartsheet at https://app.smartsheet.com.

  2. Enter the email address associated with your Smartsheet account and select Continue.

    Smartsheet sign-in page

Check Remember me to keep your information in the cache.

Sign in with your company account (Enterprise plans only)

If your plan has enabled this feature, you can access Smartsheet via the Sign in with company account button at https://app.smartsheet.com. You may need to enter your sign-in credentials. After authentication, you can sign in to Smartsheet.

Sign in with company account

Sign in with TOTP

If your plan has enabled the email-based time-based one-time passcode (TOTP) feature, you can access Smartsheet by entering the email address associated with your Smartsheet account and submitting a one-time password. To receive a code, select Send me a code at https://app.smartsheet.com or within the Smartsheet Mobile app.

Sign in with one-time passcode

Once you receive the code in your inbox, copy it and submit it to Smartsheet. After successfully authenticating, you can access your Smartsheet account.

This feature is only available in version 25.4 of the Smartsheet mobile app.

Sign in with Google or Microsoft

If you use Gmail, Google Apps, or Office 365 for your business email address in Smartsheet, select Sign in with Google or Sign in with Microsoft.

Sign in with Microsoft or Google

If you aren't already signed in to Google or Microsoft Office 365, provide your account information and grant Smartsheet access to your credentials. 

Notes

  • You must validate your email the first time you sign in using this method. Check your inbox for instructions
  • Smartsheet doesn't receive or store your Google or Microsoft Office 365 credentials
  • Entra ID Work Account requires using your SMTP email address as your primary email address in Smartsheet

Sign in with your Apple ID

You can use your Apple ID to sign in to Smartsheet. For more details, see Sign in with Apple FAQs.

Change regions

  1. At the bottom of the sign-in window, next to Default, select the down arrow.

    Change regions from the sign-in page
  2. From the dropdown, select the region you want to use. If you don't have access to a particular region, your credentials don't work. 

Sign out of Smartsheet

Select Account in the lower-left corner of the Smartsheet window and then select Sign Out.