Applies to

Smartsheet

For more information about plan types and included capabilities, see the Smartsheet Plans page.

​​​​​​​Request access to an item

If you see a message saying you don't have access to a specific item, this is how you can request access.

PLANS

  • Smartsheet

For more information about plan types and included capabilities, see the Smartsheet Plans page.

If you try opening a Smartsheet item, but cannot, you might need to request access to that item. 

Common reasons for not having access include:

  • You receive a sharing link, but the item isn't shared to your email address.
  • You're logged into Smartsheet with an email address that differs from the one the email was sent to.
  • The item owner or another collaborator has removed you from sharing.
  • The item has since been deleted.

If you'd like to access a sheet, report, dashboard, or workspace that isn't shared to your email address, select Request Access. 

No access to item

This action emails the owner with a link they can click to select a sharing permission level. Once the item or workspace owner has completed this process, you can access the item.

Learn more about access request notifications and Smartsheet's asset ownership model.

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