Request access to an item
If you don't have access to a specific item, these are the steps to request access to it.
Common reasons for this message include:
- A sharing link was forwarded to you but your email address isn't shared to the item.
- You're logged into Smartsheet with an email address that is different from the one the email was sent to.
- The item owner or another collaborator has removed you from sharing.
- The item has since been deleted.
If you'd like to access a sheet, report, dashboard, or workspace that isn't shared to your email address, select Request Access From Owner. This sends an email to the owner with a link they can click to select a sharing permission level. Once the item or workspace owner has completed this process, you can access the item.