Start your Bridge workflows with triggers

Bridge workflows can have many triggers at once. For example, events on multiple sheets can trigger the same workflow, or a workflow can run on a schedule and from changes made in another system.

Which trigger you should use for a workflow depends on how you need your process workflow to start.

You can set up more than one trigger for processes that may need to start in more than one way. Some triggers can also bring in important information that helps your workflow start.

Integration triggers

Bridge workflows can start in response to a system change, such as when a row is added to a sheet. These are called integration triggers. Here are some of the integrations you can use to trigger a workflow:

• Smartsheet
• Resource Management
• Brandfolder
• ServiceNow
• SharePoint

Only Smartsheet triggers are visible for setting up from within the workflow designer's Triggers panel. All other integration triggers must be set up on the Integrations page of your Bridge workspace.

Each integration that supports triggers has multiple triggers to choose from. To use them, you must first set up the integration. 

Once it is set up, refer to the articles linked above to review the specific trigger events available for each integration. 

Parent workflows

You can set up workflows to trigger other workflows. We call these parent and child workflows. A workflow can have one or more parents and one or more children.

Schedule triggers

You can set up Bridge workflows to run once at a specific date/time or on a recurring basis, such as hourly, daily, etc. When using a schedule trigger, your workflow needs to be set up to get all the information required to run your process.

Learn more about scheduling workflows.

You can’t set schedules to run more than every 15 minutes. The schedules created are all displayed in the UTC timezone.

Manual triggers

You can manually trigger a workflow while viewing it in Bridge. This trigger is most commonly used when building your workflow to test your latest changes. You can also use this trigger when you have a process that doesn’t need to run in response to something or at a specific time, but is helpful to run occasionally.

To manually trigger a workflow to run:

1. In Bridge, locate the workflow you want to run.
2. Open the workflow in the designer by selecting the workflow's name. 
3. Open the Run Log  Brandfolder Image
4. Select Play  Brandfolder Image .

Webhook triggers

If you want to trigger workflows with other systems that are not integrated with Bridge, you can define these triggers using the Inbound Webhook Utility:

1. Go to the Integrations page.
2. Find the Inbound Webhook icon.
3. Follow the prompts and fill in the required information.

This is only a viable option if the system offers relevant webhooks (for example, the events you want to respond to) and doesn't require validation of webhook endpoints.

Set up a trigger name

1. Go to Integrations in the left pane.
2. Select your integration and expand Triggers.
3. Find and expand an existing trigger, or select Add to Triggers.
4. Enter a name in the Trigger Name field.
5. Select Save.

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That’s it! You now have a friendly trigger name for your workflow.

Notes:

• If you don’t see any trigger name in your workflows’ Triggers panel, it might be because you haven’t given them a name yet. The Trigger Name only appears if there is a name to display.
• If you have given a trigger a name that doesn’t appear when you save it, refresh the web page while holding down the shift key on your keyboard. This reloads the page, ignoring cached content, and should refresh the Triggers panel with the most up-to-date information.