Delete a File Attached to a Comment

Applies to

Smartsheet

Capabilities

Who can use this capability?

People with Owner, Admin, or Editor permissions to the sheet can create or reply to a comment. You can edit any comment that you create (including editing it to delete a file attached to the comment).

People with Owner or Admin sharing permissions can delete any comment or comment thread, which will also delete the attached file. 

Anyone with access to the sheet will be able to view, download, or print files attached to comments.

The ability to attach files to a comment is available to all plan types.

A file attached to a comment can't be deleted from the Attachments panel. (The Delete File option will appear unavailable for that file.) The only way to delete a file attached to a comment is to delete it from the comment itself, or delete the comment that the file is attached to.

Delete Attachment Unavailable

To quickly visit the comment from the Attachments panel, click the word “comment” under the filename.

Go to Comment

Delete a file attachment from the comment panel

  1. Click the More Options icon More Options icon  to the right of the comment.
  2. Select Edit comment.

    Edit Comment


    If Edit comment is grayed out, it's likely that you don't have the correct permissions to delete the attachment. You will need to contact the person who left the comment and ask them to delete the attachment, or reach out to the Owner or an Admin on the sheet to have them delete the comment where the file is attached.
     
  3. Hover over the attachment you'd like to delete and click the​ trash icon.

    Trash Icon


The file should now be removed from the comment and the sheet.