Free Users

Smartsheet allows users to simply and securely share with anyone, ensuring that both internal and external stakeholders have access to the right information at the right time. 

There are two user types in Smartsheet:

A licensed user is a paid user who can create new items in Smartsheet including sheets, reports, and dashboards, and share them with others.

A free user is someone who does not have a paid Smartsheet license. Free users have the ability to view and/or edit the items they have been shared to, but they do not have the ability to create their own items without a license. 

Free users can include unlicensed users on your account, as well as external stakeholders, including customers, vendors, and partners.

This learning track reviews how to get started as an free user shared to work in Smartsheet, and how to effectively collaborate on the items you are shared to.

If you'd like to learn more about what a licensed user can do, check out the Getting Started track, start a free trial, or upgrade your plan.