PREGUNTAS FRECUENTES DEL WORKAPPS

Los niveles de permisos en las funciones de WorkApps son independientes de los niveles de permisos de los colaboradores de Smartsheet en relación con el elemento de origen. Si comparte un WorkApp con alguien, no es necesario que le otorgue acceso a cada elemento de Smartsheet incluido en el WorkApp.

Una vez creada, pueden compartirla con un usuario con licencia de cualquier plan de Smartsheet (interno o externo a su empresa) sin costo adicional.

Para compartir WorkApps con usuarios sin licencia o colaboradores gratuitos, debe realizarse una compra adicional (paquete de colaborador de WorkApps). Para obtener más información sobre cómo comprar un paquete de colaboradores de WorkApps, póngase en contacto con el equipo de Ventas de Smartsheet.

El WorkApps no publicado no aparece en los dispositivos móviles.

Currently, this only applies to sheets in the WorkApp.

With consistent permissions, anyone shared to a WorkApp gets the same permission levels in the source sheet as in the WorkApp.

Consistent permissions is a new model that ensures consistent access to shared sheets across Smartsheet platforms. This means that if you have access to a sheet in a WorkApp, you have the same permissions when accessing it directly in Smartsheet.

If you had a higher permission level, whether to the item or the WorkApp, then you maintain that permission level. 

When you're granted permissions in WorkApps, these permissions apply to the corresponding sheets in Smartsheet, and vice versa. This consistency ensures that your access levels remain the same across both platforms. However, it's important to note that this only applies to sheets. Reports and dashboards are handled differently.

If you're given Editor access to a sheet in a WorkApp, then you have the same level of access to that sheet in Smartsheet. Editor-cannot share is the highest level of sharing available in WorkApps, and you can’t share sheets from within WorkApps themselves.

In cases where your permission levels differ between WorkApps and Smartsheet, the highest level always prevails. For example:

1. If you have a higher level of permission in Smartsheet, that higher level persists when you access the item through a WorkApp.

2. If you're given a higher level of permission in a WorkApp than you previously had in Smartsheet, you enjoy that higher level of access on both platforms.

Understanding how access revocation works is crucial:

1. When your access to a WorkApp or a sheet within a WorkApp is revoked, you lose access to that sheet in both the WorkApp and Smartsheet.

2. However, if you had access to a sheet in Smartsheet before being added to a WorkApp containing that same sheet, and you subsequently lose access to the WorkApp, you retain your original access to the sheet in Smartsheet with the permission level you had before.

This approach ensures that revoking WorkApp access doesn't unintentionally remove pre-existing Smartsheet permissions.

While sheet permissions are consistent between WorkApps and Smartsheet, the same isn’t true for reports and dashboards. If you're shared to a report via a WorkApp, you can view that report, but this doesn't automatically grant you access to the underlying sheet in Smartsheet. You need to get permission to access or edit the source data in Smartsheet.

Examples

To illustrate these concepts, consider the following scenarios:

These consistent permission rules ensure a seamless and secure experience across platforms while maintaining the integrity of your data access controls.

If you're shared to a source sheet for the WorkApp with Editor permission, and you’re shared as a Viewer of the WorkApp to that same sheet, the Editor permission takes priority.

For reports and dashboards, your permission levels remain different if you have different permission levels on the source sheet and in the WorkApp.