Use Work Insights to visualize your data

Work Insights can help answer questions like these:

• How many items are In progress? 
• How many new tickets have been opened week over week? 
• On average, how long does it take for tickets to go from Open to Resolved?

Use Work Insights to display different data sets

• Column snapshots: View rows on a specified day, broken out by a set of column values. For example, how many work items does each team member have? 

• Total new rows added each day/week/month:  For example, how many new requests did you get this week? 

• The number of rows across two column values: For example, how many high-priority issues did the sales department submit? 

• Burndown chart: View how much work has been done in a project and how much work is remaining. This chart can be used to predict your team’s likelihood of completing a project on time. For example, is my team on track with this project? Learn more about burndown charts. 

Use the links at the top of each Work Insight to change the column, value, or time displayed.

To access Work Insights

• On the right feature bar, select Work Insights  .

Using filters 

There are two types of filters:

• Contains and Does not contain
• Is one of and Is not one of.

Filters can have multiple values. 

To apply a filter: 

1. In the top right corner of each Work Insight block, select Filters .
2. Enter your criteria, and then select Apply. 

If you want to delete a filter you created, select Filters  > .   

Add a new Work Insight

1. At the top right of the Work Insights pane, select Add Insight.
2. Select Column Snapshot, Time Series, Cross Tabs, or Burndown Chart.
3. Adjust the settings as needed to display the data you want to see.

You can use Work Insights to create a burndown chart. Learn how here. 

Reorder Work Insights

You can move blocks around in the Work Insights pane or in full-screen view.

• Hover over the block until you see the grab-and-drag icon, then drag and drop the block where you want it.