In some cases, you may be unable to move an item into or out of a workspace.
When you attempt to move the item, you'll see a circle with a slash (indicating that the action is prohibited) similar to the one in the image below:
Causes for This Behavior
Here are some reasons that you may be unable to move the items:
- You don't have the correct permissions (see below).
- You're attempting to move an item to an area of Smartsheet that can't host it. For example, you can't drag a sheet into the Workspaces heading.
How to Resolve the Issue
To successfully move an item to or from a workspace, ensure that the following conditions are met:
- You must be the workspace Owner or have Admin-level permissions to the workspace to create items, move items, or delete items from it.
- You must be the Owner of any items that you're moving into a workspace.
If you are attempting to move an item from one workspace to another, you'll need the appropriate permissions in both workspaces.