Applies to
- Pro
- Business
- Enterprise
Capabilities
Who can use this capability
You must be the workspace Owner or have Admin-level permissions to the workspace to create items, move items, or delete items from it.
You must be the Owner of any items that you're moving into a workspace.
Moving an item out of a workspace will make you the owner of that item. You must have a license to own items; therefore, only licensed users can move an item out of a workspace. (Not sure whether you have a license? See Identify Your Smartsheet Plan and User Type.)
Issue: Unable to Move Item to or from Workspace
In some cases, you may be unable to move an item into or out of a workspace.
When you attempt to move the item, you'll see a circle with a slash, indicating you can't move the item.
Causes for This Behavior
Here are some reasons that you may be unable to move the items:
- You don't have the correct permissions (see below).
- You're attempting to move an item to an area of Smartsheet that can't host it. For example, you can't drag a sheet into the Workspaces heading.
How to Resolve the Issue
To successfully move an item to or from a workspace, ensure that the following conditions are met:
- You must be the workspace Owner or have Admin-level permissions to the workspace to create items, move items, or delete items from it.
- You must be the Owner of any items that you're moving into a workspace.
If you are attempting to move an item from one workspace to another, you'll need the appropriate permissions in both workspaces.