Applies to
Capabilities
Who can use this capability
You need to be a paid user to access Smartsheet Control Center.
Smartsheet Control Center limitations
Use this table as a reference for limitations and guidelines on how to manage your Smartsheet Control Center portfolio. Limits change when you use Portfolio WorkApps.
Who can use this?
Plans:
- Smartsheet Advance Package
Permissions:
You need to be a paid user to access Smartsheet Control Center.
Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.
Only Enterprise plan users have access to Portfolio WorkApps.
| Smartsheet Control Center without Portfolio WorkApps | Smartsheet Control Center with Portfolio WorkApps | |
|---|---|---|
| Definition | Multi-tier solution Single-tier solution with no Portfolio WorkApps usage Solutions created before the launch of Portfolio WorkApps | Single-tier solution with Portfolio WorkApps usage |
Portfolio (Smartsheet Control Center Program)
| Smartsheet Control Center without Portfolio WorkApps | Smartsheet Control Center with Portfolio WorkApps | |
|---|---|---|
| Leads | One Smartsheet Control Center primary lead and up to five additional leads | One Smartsheet Control Center primary lead and up to five additional leads
One owner for a Portfolio WorkApps
Smartsheet Control Center Additional Leads are added automatically as Portfolio WorkApp Admins |
| Pages in a Portfolio WorkApp | - | 100 |
| Roles in a Portfolio WorkApp | - | Up to 20 total roles at the Portfolio WorkApps level Two roles by default: Portfolio Users and Portfolio Admin |
Blueprints
| Smartsheet Control Center without Portfolio WorkApps | Smartsheet Control Center with Portfolio WorkApps | |
|---|---|---|
| Blueprints in a program | Between 1 and 30 (Recommended)
This number varies depending on the count of templates, profile data, and dynamic scope reports | Between 1 and 30 (Recommended)
This number varies depending on the count of templates, profile data, and dynamic scope reports |
| Blueprint templates | 90 assets in folder (this is including optional assets) | 10 additional assets at the Project WorkApps level
Blueprints exceeding this limit can't create a Portfolio WorkApps blueprint or Project WorkApps |
| Roles per Project WorkApp blueprint | - | 20 total roles are available for Project WorkApps
16 roles for Project WorkApps are inherited from the blueprint and are configured via contact columns in the Smartsheet Control Center intake sheet and blueprint builder
Customize four roles on the Project WorkApps itself after creation |
| Dynamic Report Scope | 50 reports per blueprint 20,000 sheets per report | N/A |
| Summary sheets per blueprint | None Each summary can have <=500,000 cell-links (inbound) | None Each summary can have <=500,000 cell-links (inbound) |
| Intake summary fields (Fields to configure in the Smartsheet Control Center blueprint builder UI to link from summary back to intake) | 20 | 20 |
Projects
| Smartsheet Control Center without Portfolio WorkApps | Smartsheet Control Center with Portfolio WorkApps | |
|---|---|---|
Total projects per program (active and archived)
Exceeding this limit may slow load times | 60,000 | 60,000 projects with Project WorkApps |
Projects per blueprint
Exceeding this limit may create cell-link propagation and creation latency or creation issues |
The number of projects supported by a single blueprint depends on the number of profile data fields in your intake sheet The following limits apply:
|
Blueprints exceeding this limit continue to provision up to the variable cap for the blueprint, but you can't create new Project WorkApps past this point |
| Users and groups in WorkApps roles | - | Each role in a Project WorkApp has 100 available slots for groups or individual users
Up to 20 individual users per role can come from the associated contact column in the Smartsheet Control Center intake sheet If you're using groups for sharing, you need to set it on the individual WorkApp |
Performance expectation
Performance is based on size and complexity of projects; P95 values represent the rate performance we would expect to see from the Smartsheet API for solutions in the 95th percentile of complexity and size.
| Smartsheet Control Center without Portfolio WorkApps | Smartsheet Control Center with Portfolio WorkApps | |
|---|---|---|
| Provisioning | 40 auto-provisioning projects per hour (P95)
You can batch auto-provisioning from the intake sheet Rate limits per hour apply | N/A |
| Global Update | 30 projects per hour (P95) | N/A |
| Archiving | 10 projects per hour (P95) | N/A |
Portfolio users role (rolled up from users in various projects in the Portfolio WorkApps) can support up to ~66,000 users right now.
Things to consider
A Smartsheet Advance package or Smartsheet Advanced Work Management is required for the higher tiers of active projects per blueprint. The maximum number of Control Center active projects per blueprint are:
| Package | Active projects per blueprint |
|---|---|
| Control Center Add-on | Up to 5,000 active projects** |
| Advance Silver | Up to 10,000 active projects |
| Advance Gold & Platinum Advanced Work Management | Up to 20,000 active projects |
Active Projects = Control Center provisioned projects - archived projects - deleted projects
** The up to 5,000 active projects per blueprint limit also applies to the Smartsheet Control Center add-on packages first sold before April 1, 2024.
If you have requirements that exceed our limitations, contact Smartsheet support or our Professional Services Team. We would love to learn how we can better serve you.