Applies to

Smartsheet Advance Package

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Capabilities

Who can use this capability

You need to be a licensed user to access Smartsheet Control Center.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

Smartsheet Control Center limitations

Use this table as a reference for limitations and guidelines on how to manage your Smartsheet Control Center portfolio. Limits change when you use Portfolio WorkApps. 

PLANS

  • Smartsheet Advance Package

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Permissions

You need to be a licensed user to access Smartsheet Control Center.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

 

Smartsheet Control Center without Portfolio WorkApps

Smartsheet Control Center with Portfolio WorkApps

Definition

Multi-tier solution

Single-tier solution with no Portfolio WorkApps usage

Solutions created before the launch of Portfolio WorkApps

Single-tier solution with Portfolio WorkApps usage

Portfolio (Smartsheet Control Center Program)

Leads

One Smartsheet Control Center primary lead and up to five additional leads

One Smartsheet Control Center primary lead and up to five additional leads

 

One owner for a Portfolio WorkApps

Pages in a Portfolio WorkApp

-

100 

Roles in a Portfolio WorkApp

-

Up to 20 total roles at the Portfolio WorkApps level

Two roles by default: Portfolio Users and Portfolio Admin

Customize up to 18 roles on the Portfolio WorkApps

Blueprints

Blueprints in a program

Between 1 and 30

 

This number varies depending on count of templates, profile data, and dynamic scope reports

Between 1 and 30

 

This number varies depending on count of templates, profile data, and dynamic scope reports

Blueprint templates 

90 assets in folder (this is including optional assets) 

90 assets in folder (this is including optional assets) 

 

10 additional assets at the Project WorkApps level

 

Blueprints exceeding this limit cannot create a Portfolio WorkApps blueprint or Project WorkApps

Roles per Project WorkApps Blueprint

-

20 total roles are available for Project WorkApps

 

16 roles for Project WorkApps are inherited from the Blueprint and are configured via contact columns in the Smartsheet Control Center Intake Sheet and Blueprint Builder

 

Customize four roles on the Project WorkApps itself after creation

Dynamic Report Scope

50 reports per Blueprint

5000 sheets per report 

50 reports per Blueprint

5000 sheets per report 

Summary sheets per Blueprint

None

Each summary can have <=500,000 cell-links (inbound)

Smartsheet Gov has an inbound cell link limit of 100,000

None

Each summary can have <=500,000 cell-links (inbound)

Intake summary fields
(Fields to configure in the Smartsheet Control Center Blueprint Builder UI to link from Summary back to Intake)

20

20

Projects

Total projects per program (active and archived)

 

Exceeding this limit may slow load times

Programs with more than 5,000 projects begin to experience performance degradation in the Smartsheet Control Center UI

20,000 Projects with Project WorkApps
 

Projects per blueprint

 

Exceeding this limit may create cell-link propagation and creation latency or creation issues

Variable

 

The number of projects supported by a single blueprint depends on the number of profile data fields in your Intake Sheet 

The following limits apply:

  • 500,000 max cells
  • 20,000 max rows
  • 400 max columns
  • 500,000 max inbound and outbound cell links with up to 10,000 outbound destination grids

5000 

 

Blueprints exceeding this limit continue to provision up to the variable cap for the blueprint, but you cannot create new Project WorkApps past this point

 

Users and groups in WorkApps roles

-

Each role in a Project WorkApp has 100 available slots for groups or individual users

 

Up to 20 individual users per role can come from the associated contact column in the Smartsheet Control Center Intake Sheet

Configure an additional 80 slots directly in the Project WorkApp by editing the appropriate role

You cannot add groups to a contact list column

If you are using groups for sharing, you need to set it on the individual Workapp

Performance expectation
Performance is based on size and complexity of projects; P95 values represent the rate performance we would expect to see from the Smartsheet API for solutions in the 95th percentile of complexity and size

Provisioning 

40 auto-provisioning projects per hour (P95)

 

You can batch auto-provisioning from the intake sheet

Rate limits per hour apply

N/A

Global Update

30 projects per hour (P95)

N/A

Archiving

10 projects per hour (P95)

N/A 

Note - Portfolio users role (rolled up from users in various projects in the Portfolio WorkApps) can support up to ~66,000 users right now 
 

Make space for more projects

You can still create projects if you reach Blueprint Summary Sheet limitations, but the Profile Data from those projects does not link to the Blueprint Summary sheet. 

To get more space on your Blueprint Summary sheet:

  • Delete unnecessary Profile Data columns.
  • Delete extra columns on the Summary Sheet.
  • Use multiple summary sheets.
  • Use Project Archiving to remove completed project rows.

Consider the limitations when you create your Blueprint Summary sheet—they determine how many projects you can create and link. 

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