Smartsheet for Jira Connector: Overview

Use Smartsheet for Jira to track and manage Jira issues in Smartsheet. Once an administrator establishes a connection between Smartsheet and Jira (Cloud or Self-Hosted Server), anyone with the correct permissions will be able to track workflows, monitor progress, and make updates between the two services.

Don’t have Smartsheet for Jira? You’ll find information about how to get it on the Smartsheet for Jira page on our website.

Log in to Smartsheet for Jira

Once you've purchased Smartsheet for Jira, you'll use the following URL to log in and configure the Connector:https://connectors.smartsheet.com/c/jira

For information on browser compatibility, see System Requirements and Guidelines for Using Smartsheet.

Resources for Next Steps

For Administrators

For detailed instructions on setting up the Connector, see these articles in the Smartsheet Help Center:

• Jira Cloud and Self-Hosted Server Setup
• Configuring and Troubleshooting the Firewall (Self-Hosted Server Only)

For People Who Want to Create Synchronization Workflows

You’ll create workflows in the Smartsheet for Jira Connector to control the automatic synchronization of data between the two systems.

You must be a licensed user of Smartsheet to create or edit a workflow. You'll also need an account in Jira that gives you access to the project you're connecting to.

For guidance and best practices, see these articles in the Smartsheet Help Center:

• Creating and Editing Workflows
  • Tips and Best Practices
  • Filtered out by connector — not synced
  • Troubleshooting Workflow Errors