Applies to

Resource Management


Who can use this capability

You must be a licensed Resourcing Administrator to complete this process. You must also be a Smartsheet Sys Admin to use the Resource Management panel integration. 

Merge or deconsolidate Resource Management accounts

An acquisition or merger might mean you need to import another Resource Management plan into your existing plan. Or, you might want multiple Resource Management plans to keep projects separate by region, organization, or visibility requirements. 

Regardless, you'll start with offloading data from a source instance of Resource Management, then import that offloaded data to a target instance. 

You will lose project details as part of this process. Using the Smartsheet integration for Resource Management will retain more data and have less work to recreate. Get in touch with your account manager before you start this process to learn more about adding Smartsheet to your plan. 


  • Resource Management


You must be a licensed Resourcing Administrator to complete this process. You must also be a Smartsheet Sys Admin to use the Resource Management panel integration. 

Single or multiple plans? 

Each scenario has advantages and disadvantages. 

Single Resource Management plan 

  • Project Editors and higher can see everyone in a plan and assign work to any of those people. They can see everyone's allocation account-wide, even if they cannot see specific projects. 
  • With the Control Center integration, you can automate Control Center blueprints and programs in the same plan.

Multiple Resource Management plans

  • You can account for different working schedules and non-working days, such as regional holidays. 
  • Instances do not share data. You can't tell how much a person is allocated if they are spread across multiple plans. It is easy to keep data separate if you have multiple plans. 
  • Users receive licenses per plan. If you have a user on multiple plans, that user needs more than one license. 
  • The  Control Center/Resource Management integration can connect only one Resource Management instance to a Control Center program. You will need a Control Center deployment for each instance of Resource Management. 

Risks when merging or separating instances

Merging or separating Resource Management instances requires exporting data from Resource Management, but this process does not export all data. You will lose project and plan details. Once your configuration is complete, you must recreate some data by hand. 

The following items are not included in the export process: 

Plan details

  • List of Roles
  • List of Disciplines
  • Bill Rates
  • Placeholders
  • Phase Names
  • Work Status
  • Expense Categories
  • Time & Fee Categories
  • Official Holidays
  • Clients
  • Locations
  • Leave Types
  • People Tags
  • Project Tags
  • Anything leveraging the Developer API
  • Project Custom Fields
  • People Custom Fields
  • Custom Branding
  • Authentications
  • Images related to projects

Project details

  • Project Assignments and associated dates
  • Project Phases
  • Bill rates associated with Project Phases
  • Project-specific Bill Rates
  • Work Item Statuses
  • Work Item Notes
  • Work Item Tasklists
  • Project Activity Log
  • Project Specific Reports
  • Project Brief

People details

  • Work Assignment Name
  • Work Item Statuses
  • Work Item Notes
  • Work Item Tasklists
  • Project Activity Log
  • Project Specific Reports
  • Project Brief

Process overview

You must be a licensed Resource Management Admin to complete this process. 

The main difference between merging and deconsolidating plans is the target. When you deconsolidate plans, you'll import data into a new plan. When you merge plans, you'll import data into an existing plan. You'll follow the same steps to manage your data; the only difference is where you'll import your data. 

  1. Export data from the source plan. You will export people and projects.
  2. Export historical data from the source plan. 
  3. Use a spreadsheet program to prepare your people file for import.
  4. Import your people file into the target plan. 
  5. Rebuild your projects.
    • Using Smartsheet integration, you can reconnect your sheets, and your project data will appear. 
    • If you do not use the Smartsheet integration, you must rebuild your projects by hand. 
  6. Review your data and perform any cleanup tasks. 

Export data from the source plan

Export users 

  1. In Resource Management,  select Settings > Account Settings.
  2. On the left menu, select People and then select Export People List. The list contains all users associated with your plan and their associated custom fields. 

Export projects

  1. Select Project Import > Export Project List to export Projects and their associated Project Settings, including Project Custom Fields.  

Export historical data

  1. Log into Resource Management > Analytics.
  2. On the top right corner, select New Report. Use the following settings to specify the correct data:
    Under View, select Budgets: Hours.
    For Time Frame, select Custom Date Range. Select the time frame for the duration of your instance. Select a longer time frame if you don't know the exact dates.
    Under Show, select Everything. You will capture every Active and Archived Project from Resource Management. 
  3. Select Request Underlying Data. Via email, you will receive a zip file containing the historical data. 
  4. Open the email and select Download CSV. Can't find the email? Search your inbox for underlying data csv. The export does not include everything; you must recreate some data. Review the list above to see what's excluded.

    Heads up, it's a large file. It includes: 
  • Record type (Expenses or Time & Fees)
  • Project and all related project metadata (Project settings, Project Custom Fields)
  • Associated phase (if applicable)
  • Bill rates for that specific assignment/expense
  • Submitted time 
  • Approved time/expenses, including who approved them and when
  • People Custom Fields for that user

Prepare your data for merging

Importing users

  1. Select Settings > Account Settings
  2. Select People > Export People List
  3. Open the project and people .csv export files. 
  4. Copy and paste the users from your exported people list from Column B to Column R. Do not map Column A ("user_id") into the target since this is a system-generated column based on the associated plan.
  5. Manually copy People Custom Fields (any column beginning in Column S of your export that begins with "CF_XXX") one Custom Field at a time. Each Custom Field ID is different in each RM instance, even if the names for them are the same in both plans.

Import projects into the target plan

If you use Smartsheet:

Reconnect project sheets to the Resource Management plan. Smartsheet will map over everything associated with that project where there is data in the following fields: 

  • Primary Column
  • Assigned to (Contact List)
  • Start Date (Date)
  • End Date (Date)
  • % Allocation (Text/Number) 

If you don't use Smartsheet:

You will have to rebuild each project and assignment manually. To limit the scope of manual tasks, focus on active projects only. 

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