Applies to

Resource Management

Capabilities

Who can use this capability

Resourcing Administrators can import or update multiple people at once using the templates provided by Resource Management.

Import or update multiple people at once

Resource Management provides spreadsheet templates so you can add or update multiple profiles at once.

Who can use this?

Plans:

  • Resource Management

Permissions:

Resourcing Administrators can import or update multiple people at once using the templates provided by Resource Management.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

Prepare your data

To add new people

  1. Go to Settings > Account Settings > People.
  2. Select Add/Update People.
  3. Select Download Template
  4. Using a spreadsheet program, add new people by filling their information into blank rows.
  5. Save the file as a CSV UTF-8.

To make updates to people already in Resource Management

  1. Go to Settings > Account Settings > People.
  2. Select Add/Update People.
  3. Select Export People List.
  4. Use a spreadsheet program to change the people attributes you want to update. Be sure to fill in people’s custom fields where applicable.
  5. Save the file as a CSV UTF-8.

Tips and tricks

  • Ensure to encode CSV files in UTF-8 to prevent errors on rows with special characters.
  • Each person must have a first name or email, permission level, and license type. All other fields are optional.
  • First and last day of work dates must be in YYYY-MM-DD format.
  • Permission level and license type must exactly match their settings in Resource Management.
  • You can create new roles, disciplines, and locations in this spreadsheet. 
  • Custom field values in this sheet must match available options in Account Settings > People Custom Fields.
  • To save time, combine new people and profile updates in the same file.
  • Ensure your device's regional settings use a comma as the default for list separators.

Upload your list

  1. Go to Settings > Account Settings > People.
  2. Select Add/Update People.
  3. From the Add/Update People page in Account Settings, select Choose file and select your updated CSV file.
  4. To send an invitation to all newly added and/or updated Licensed Users, check the box.
  5. Click Upload.

You can navigate away from the page once the upload starts (the import will run in the background), and you'll receive an email when it's complete.

The email includes a link to the status page if there are errors during the import. Click the link to download a list of errors with directions on fixing them.

Column inputs and formatting

This table provides details for each column in your spreadsheet.

FieldsRequired fieldDescriptionFormatting requirements
user_idYes* (for editing users)The User ID stores all of the user attributes assigned to them. Exporting the people list will include User IDs for existing users.

Must be a valid User ID in the organization.

 

To create new users, leave the User ID column blank.

 

To update attributes for existing users, leave their User ID intact.

first_nameYesAdd the first name of a user.0-255 characters
last_nameOptionalAdd the last name of a user.0-255 characters
emailYesAdd the email address for the user. Note that a user's profile email differs from their login email. See Update Login Email for instructions on how to edit login emails.user@domain.com
permission_typeYesSet the permission level for the user. Note that users can change their permission type using Add/Update People.

Resourcing Administrator

Portfolio Editor

People Scheduler

Portfolio Reporter

Portfolio Viewer

Project Editor

Contractor

license_typeYesSet the license type for the user. Note that users can change their license type using Add/Update People.

licensed

managed_resource

disciplineOptionalAdd the team/group for the user. A new discipline will be created if it doesn't already exist.0-255 characters
roleOptionalAdd the type of work for the user. A new role will be created if it doesn't already exist.0-255 characters
locationOptionalAdd the location where the user is based. A new location will be created if it doesn't already exist.0-255 characters
first_day_of_workOptionalAdd the user's first day of work. This value affects the user's starting availability.Date format: YYYY-MM-DD
last_day_of_workOptionalAdd the user's last day of work. This value affects a user's ending availability.Date format: YYYY-MM-DD
mobile_phoneOptionalAdd the user's mobile phone number. This value is visible on a user's profile page.0-255 characters
office_phoneOptionalAdd the user's office phone number. This value is visible on a user's profile page.0-255 characters
employee_numberOptionalAdd an internal employee identification number. This value appears in report exports.0-255 characters
utilization_targetOptionalAdd a fixed number for the user's utilization target. The target is visible in utilization reports and does not impact a user's availability.

Must be a number

 

If this value is blank, 100 will be applied

billrateOptionalAdd a modified bill rate for the user or use the default bill rate based on their discipline and role.

Modified bill rate must be a number.

 

[default] applies the default bill rate based on discipline and role

 

If this field is blank, [default] will be applied

people_tagsOptionalAdd tags to identify skills or other unique characteristics.

0-255 characters

 

Separate multiple entries with a semicolon.

approversOptional


Add or remove specific approvers for the user.

If project owners are enabled as approvers, they do not need to be included in this list.

 

Must be a valid User ID in the organization.

Separate multiple entries with a semicolon.

CF_## “name” (text field)OptionalAdd a string of text to the custom field.0-255 characters
CF_## “name” (dropdown)OptionalSet an existing custom field value for the user.Ensure that any values entered in this column are saved as options for this field in the Account Settings > People Custom Fields page
CF_## “name” (multi-select dropdown)OptionalSet existing custom field values for the user.

Ensure that any values entered in this column are saved as options for this field in the Account Settings > People Custom Fields page.

 

Separate multiple entries with a semicolon.

 

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