Troubleshooting
Does it seem like there’s data missing from your sheet? Your data might be temporarily hidden instead....
If you find Smartsheet is not loading, not responding, or failing to display certain items, the cause may be related to your browser, browser version,...
After August 17, 2021 you will no longer be able to access Smartsheet using Microsoft Internet Explorer 11 web browser....
Depending on the configuration and anti-spam practices of your email provider, email messages and notifications sent from Smartsheet may be improperly...
Having trouble logging into Smartsheet? In many cases, you can fix this on your own....
You may be experiencing a Domain Name System (DNS) error if you navigate to Smartsheet to attempt to log in and instead receive an error similar to th...
Well shoot … you want to try out Smartsheet and you're having trouble getting started....
Tips
The Pro plan offers new, enhanced features. Upgrading to Pro will ensure you have the latest in Smartsheet technology....
To save time, use following keyboard shortcut keys in Smartsheet.
Mac users should use Command ⌘ instead of Ctrl....
There are different ways to copy and paste information in Smartsheet or between Smartsheet and other programs....
Smartsheet is committed to keeping your sensitive information secure....
Smartsheet is fully functional on both Mac and PC platforms....
You can use the zoom feature for your browser to scale the size of sheets. A zoom level below 90% is not currently supported in any browser....
Smartsheet doesn't currently offer a native spell check feature....
Use the search bar at the top of Smartsheet to find Smartsheet items (such as sheets, reports, dashboards, or templates) or content within those items...
The collaboration features in Smartsheet make work for people and businesses easier....
Resources and FAQs
On December 9, 2021, Apache Foundation, a provider of enterprise apps and cloud services, was the target of a critical zero-day vulnerability in their...
We are committed to keeping you informed as we launch new features, make improvements, and fix bugs....
Phone support is limited to specific plan types and offerings....
Get practical one-on-one coaching sessions with a Smartsheet expert. (English only)
Sign in with Apple allows you to use your Apple ID to sign in to Smartsheet....
If you’re having issues navigating your form, read this guide to learn how to fix them....
If you’re experiencing issues with a specific sheet not loading or saving as expected, Smartsheet may be timing out because it’s processing significan...
When you attempt to access Smartsheet from certain locations, you may receive the following message:
You are attempting to access Smartsheet from a ...