With get help, you access an integrated in-app tool that can answer your questions and help you build solutions....
This behavior most commonly occurs in the following situations: The sheet is approaching Smartsheet size limits....
When you attempt to access Smartsheet from certain locations, you may receive the following message: You are attempting to access Smartsheet from a pr...
Troubleshooting
Learn how to connect with support for Smartsheet, Brandfolder by Smartsheet, Smartsheet Gov, and billing.
Your data might be hidden instead of missing. Select the Filter button to turn the filters off....
If Smartsheet is not loading, not responding, or failing to display certain items, the cause may be related to your browser, browser version, or brows...
You can use a different browser or update to a supported version.
Your email provider's configuration and anti-spam practices could improperly mark emails sent from Smartsheet as spam or block them altogether....
Here are some common reasons you might be unable to log in—and how to fix these issues. Forgot your password?...
Technical troubleshooting steps for Domain Name System (DNS) errors
This article lists a few reasons the trial e-mail confirmation message doesn’t always make it through and offers some things you can do to get your tr...
Tips
Individual plans are no longer available for purchase....
Use keyboard shortcut keys in Smartsheet.
There are different ways to copy and paste information in Smartsheet or between Smartsheet and other programs....
Review this list of tips to help you spot and report fraudulent activity—commonly known as phishing or spoofing.
Learn some tips for using Smartsheet on your Mac.
A zoom level below 90% is not currently supported in any browser....
Smartsheet doesn't currently offer a native spell check feature....
You can search Smartsheet items, such as: Sheet namesReport namesDashboard namesForm namesRowsAttachment namesSheet summariesConversationsFoldersWorks...
Report suspected bad actors and learn ways to help protect yourself against spam.
Resources and FAQs
We communicate about new or improved features of our products once they’re live....
Some support options are available to all Smartsheet users, and others are part of specific plan types and offerings....
Get practical one-on-one coaching sessions with a Smartsheet expert. (English only)