Request to Downgrade or Cancel Webform We require 30 days notice prior to renewal to make any changes to your plan. If you are currently in term, we are unable to make changes to your plan until your next renewal. Please see our User Agreement. In addition, this request must come from a Smartsheet System Administrator on the account. If a System Admin is not available you will need to be able to provide a previous Invoice # as authorization. Please include relevant details such as the number of licenses to remove, names of add-ons or connectors to remove, or any other information that will help us expedite your request. Your name? Your email address? Please select the type of downgrade or cancellation Choose a categoryDowngrade to a different plan typeRemove licensesRemove an add-on or other productCancel my subscription Reason for changes Choose a categoryChange in business processFinancial reasonsLack of functionalityLack of utilizationOrganizational changesMoved to another platformOther (please provide details below) Reason for Changes Choose a categoryChange in Business ProcessFinancial ReasonsLack of FunctionalityLack of UtilizationOrganizational ChangesOther (Please provide details below) Please provide the number of licenses you would like to remove from your subscription Please tell us why you are cancelling so we can continue to improve our product Choose a categoryChange in business processFinancial reasonsLack of functionalityLack of Smartsheet useOrganizational changesOther (please provide details below) Additional details? File attachments? Our Privacy Notice describes how we process your personal data. *Customer Support is provided in English. Collect language - Select -YesNo Other customers with similar questions found these helpful 0