Reset password

All users who don't log in via SSO can reset their password.

Who can use this?

Plans:

  • Brandfolder

Permissions:

All users who do not login via SSO can reset their password.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

Reset your password 

1. Go to the Brandfolder URL where you have access and enter your email. Then select Continue.

2. Select the Forgot Password link above the Password field.

3. A new page appears. Input your email address, then select Recover Password. 

3. Locate the email in your inbox, and select Reset Password. 

4. Type in your new password and select Reset Password. If the organization has configured password requirements, help text outlining those requirements appears below the new password input box. 

If you don't see the password reset email in your inbox, check your spam folder to see if it landed there. The email typically comes from pleasereply@em.brandfolder.com.

the forgot password recovery link process