Applies to

Brandfolder
  • Brandfolder

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Capabilities

Who can use this capability

All users who do not login via SSO can reset their password.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

Reset password

All users who do not login via SSO can reset their password.

PLANS

  • Brandfolder

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Permissions

All users who do not login via SSO can reset their password.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

1. Go to the Brandfolder URL where you have access and click the Forgot Password link above the Password field.

 

This image shows the forgot password link.

2. A new page will appear, input your email address and select Recover Password. 

This image shows the box to enter your email for the recover password box.

3. Locate the email in your inbox, and select Reset Password. 

This image shows the reset password module.

4. Type in your new password and select Reset Password. Do note: If the organization has password requirements configured help text outlining requirements will appear below the new password input box. 

This image shows the reset password module.

 

If you don't see the password reset email in your inbox you may want to check your spam folder to see if the reset email landed there. The email typically comes from pleasereply@em.brandfolder.com.

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