Applies to

Brandfolder
  • Brandfolder

Capabilities

Who can use this capability

Owners, Administrators, Collaborators, and Guests will receive notifications.

User notifications

PLANS

  • Brandfolder

Permissions

Owners, Administrators, Collaborators, and Guests will receive notifications.

 

Viewing and Managing Notifications 

  1. Navigate to Hi, [Your Name] in the top right corner and select My Profile
  2. You will be redirected to your profile page. On the left-hand side, you will find options for Notifications and Notification Settings. This image shows the Notifications and Notification Settings tabs on the profile page.

Notifications 

The notifications area allows you to view updates, alerts, and requests for your Brandfolders. The notifications you see in this area depend on your user permission level. You can filter notifications by type by using the dropdown menu in the top right-hand corner of the page.

At the end of this article, you will find a chart addressing what notifications you can expect based on your user permissions. 

Notifications found in this area are deleted after 180 days (6 months).

Notification Settings

The notification settings area is where users can opt-in and out of receiving email notifications. By default, all users are opted into receiving email and in-app notifications.

You can't unsubscribe from in-app notifications. 

The first opt-in and out option is for marketing news and information sent via email. This is for Brandfolder marketing information, not for your company's marketing team. 

The second opt-in area is for Brandfolders, Collections, and Workspaces. Here you can elect to receive email notifications for all Brandfolders, Collections, or Workspaces or personalize your notification experience.  

Notification Details

Brandfolder has 16 notification types. Receiving notifications depends on your user permissions on the resource and actions you may have taken within the resource. Below you will find two charts that outline the notification experience. 

Hourly notifications sent via email, titled You've Got Notifications! 

Notification type
 
The recipient will always receive Recipient IF opted into specific resource notifications Other recipients not based on user permission
Access Request   Owner and admin  
Invite Accepted   Owner and admin  
Guest (Simple) Password Change   Owner and admin  
Privacy Change   Owner and admin  
Comment   Owner, admin, collaborator, and guest  
Attachment Duplication   Owner, admin, and collaborator  
Asset Will Expire (sent 1 week before expiration)   Owner, admin, and collaborator Asset creator, last person to update asset, guests (not anonymous) who downloaded asset
Asset Expiration   Owner, admin and collaborator Asset creator, last person to update asset, guests (not anonymous) who downloaded the asset
Asset Publish   Owner, admin, and collaborator Asset creator, last person to update asset, guests (not anonymous) who downloaded the asset
Approval of all assets   Owner, admin and collaborator Asset creator, last person to update asset
Partial Approval 
For example: when your account requires approval from 2 admins but only 1 has approved
  Owner, admin, and collaborator Asset creator, last person to update asset
Unapproval   Owner, admin, and collaborator Asset creator, last person to update asset
Asset Upload from any user   Owner, admin, collaborator, and guest  
Message Admin specifies permission level    
Share Link Activity   Share link creator  
Template Approval Requests   Owner, admin (at Organization and Brandfolder level)  

 

Weekly notifications that are sent via email titled Updates to your Brandfolder(s) in the past week

Notification Type
 
Recipient Always Recipient IF opted into resource notifications Other recipients
Weekly Digest (Org & Brandfolder) Admin and Owner    

 

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