Use the Smartsheet desktop app

The Smartsheet desktop app gives you a dedicated, always-available window for your work — separate from your browser tabs.

Who can use this?

Plans:

  • Pro
  • Business
  • Enterprise

Access Smartsheet from your taskbar and consolidate all open Smartsheet items into a single application with easy-to-navigate tabs. Get notifications even after you minimize Smartsheet.

While EU customers can download and use the Smartsheet desktop app, the app experience isn’t currently optimized for EU.  

Smartsheet desktop app is not supported in the AU region. 

System requirements

  • Windows:  10 version 21h1 or above.
  • Mac:  x64 or M1 version 12 or above.
  • Disk Space: 500 MB disk space.
  • RAM: 300 MB. 1 GB is recommended.
  • Processor: 1.6 GHz or faster.

Download the Smartsheet desktop app

Your company’s IT policies define whether you can download and use the Smartsheet desktop app

For Windows:

  1. Download the Windows app. 

  2. Enable browser extensions. 

    On the last screen of the installer, select CLICK HERE to manage your extension. 

    Screenshot setup screen

Missed it? At the top left of the app, select Help > Manage extensions.

Once installed, you can use the hamburger menu at the top of the app to hide/unhide the native menu.

For Mac: 

  1. Download the Mac app.  
  2. At the top left of the app, select Help > Manage extensions. 

Enable browser extensions to get the most out of your desktop app experience. 

After your first successful login, you are prompted to enable notifications for the desktop app in your system settings.

Working with tabs

Each Smartsheet item (sheet, report, dashboard, etc.) opens in its own tab, and you can have up to 100 tabs open at once.

  • Drag and drop tabs to reorder them, or right-click a tab to move it to a new window or an existing one, just like a browser.
  • Select the overflow button, next to the right-most tab, to view any hidden tabs.
  • Use the arrow buttons on the top left (above the Home icon) to scroll between items.

Frequently asked questions

How much does the desktop app cost?

The app is free for all users on Pro, Business, and Enterprise plans.

Has the Smartsheet desktop app undergone an independent security review?

Yes. The Smartsheet desktop app has passed a Cyber Security Review (CSR) conducted by an independent third party. To request a copy of the CSR certificate, see the IT Administrator installation Guide.

Which authentication models does the desktop app support?

The desktop app uses the same authentication methods as the web application, including SSO if your organization has it configured. 

How do I ensure I have the latest version of the desktop app?

The Smartsheet desktop app checks for updates automatically, downloads the new version in the background, and prompts you to restart to apply it. You'll see a notification when an update is available and again when it's applied.

If you find yourself unable to update the app manually or if it isn’t updating automatically, reach out to your IT Admin as they may be managing the updates for the app.

How do I provide feedback on the desktop app?

Go to the help menu and select Submit feedback.

I received a 403 error message and can’t see content in my Workapp or Dashboard. How can I gain access to this content?

If you are experiencing any error preventing you from viewing content in a Workapp or Dashboard, right-click on the opened tab and select Open in Browser to view the content in your default web browser, or open your default browser and navigate to the Smartsheet page you want to access.