Applies to

Smartsheet
  • Pro
  • Business
  • Enterprise

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Capabilities

Who can use this capability

Anyone with a valid Smartsheet account and credentials can download and use the desktop app.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

Use the Smartsheet desktop app

PLANS

  • Pro
  • Business
  • Enterprise

For more information about plan types and included capabilities, see the Smartsheet Plans page.

Permissions

Anyone with a valid Smartsheet account and credentials can download and use the desktop app.

Find out if this capability is included in Smartsheet Regions or Smartsheet Gov.

You can access Smartsheet right from your taskbar and consolidate all open Smartsheet items into a single application with easy-to-navigate tabs. You can also get Smartsheet notifications even after you minimize Smartsheet. 

The Smartsheet desktop application has the same capabilities as the web application, but you will need to download the desktop app for your operating system.

Download the Smartsheet desktop app

Enable browser extensions to get the most out of your desktop app experience. 

For Windows:

  1. Download the Windows app. 
  2. Enable browser extensions. On the last screen of the installer, select CLICK HERE to manage your extension.

    Missed it? At the top left of the app, select Help > Manage extensions.

 

For Mac: 

  1. Download the Mac app.  
  2. At the top left of the app, select Help > Manage extensions. 

 

System Requirements

  • Windows 10 version 21h1 or above
  • Mac x64 or M1 version 12 or above
  • 500 MB disk space
  • 300 MB RAM

Recommended Requirements

  • 1.6 GHz or faster processor
  • 1 GB RAM

Tips for using the desktop app

  • Each Smartsheet item opens in its own tab. 
  • Click, drag, and drop a tab, just like browser tabs. Or, right-click the tab and move it via the menu. 
  • You can open up to 100 tabs at a time. 
  • Click the overflow button next to the right-most tab to view any hidden tabs. 
  • Use the arrow buttons on the top left (over the Home icon) to scroll between items.
  • The red notification badge alerts you about unread notifications or pending requests even when you aren’t actively working on the desktop app.

  • The ability to download and use the Smartsheet desktop app is dependent on your company’s IT policies. 

Frequently asked questions

How much does the desktop app cost?

The app is free. 

 

 

Has the Smartsheet desktop app undergone an independent security review?

The Smartsheet desktop app has passed a Cyber Security Review (CSR) conducted by an independent third party. An attestation from the third-party vendor is available upon request. Contact eap@smartsheet.com to request a copy of the CSR certificate.

Which authentication models does the desktop app support?

The desktop app uses the same authentication methods as the web application. 

How do I ensure I have the latest version of the desktop app?

The Smartsheet desktop app will automatically detect new versions, download the latest version, and prompt you to restart the application.

How do I provide feedback on the desktop app?


Go to the help menu and select Submit feedback.

I received a 403 error message and can’t see content in my Workapp or Dashboard. How can I gain access to this content?

If you are experiencing any error preventing you from viewing content in a Workapp or Dashboard, right-click on the opened tab and select Open in Browser to view the content in your default web browser, or open your default browser and navigate to the Smartsheet page you want to access.

 

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