FedEx module reference

Triggers

The FedEx integration does not have triggers available. Instead, another trigger is needed, such as an event in another system or a workflow schedule.

Modules

Track A Package

Use this module to retrieve the latest shipping status of a FedEx shipment. The module can obtain tracking information for FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Freight, FedEx Custom Critical, and FedEx SmartPost shipments.

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The following field is available in the module.

• Tracking ID: Enter or reference a tracking number.

The information the module returns will depend on the information available for that tracking ID. Information returned could include the below fields:

• transactionId: ID assigned to the transaction.
• customerTransactionId: Unique identifier of the transaction.
• output: Tracking number request response, includes:
  • completeTrackResults: Detailed tracking entry information. Valid values include: ACTUAL_DELIVERY, ACTUAL_PICKUP, ACTUAL_TENDER, ANTICIPATED_TENDER, APPOINTMENT_DELIVERY, ATTEMPTED_DELIVERY, COMMITMENT, ESTIMATED_ARRIVAL_AT_GATEWAY, ESTIMATED_DELIVERY, ESTIMATED_PICKUP, ESTIMATED_RETURN_TO_STATION, SHIP and SHIPMENT_DATA_RECEIVED.
  • trackingNumber: Tracking number of the package.
  • Additionaltrackinginfo: Additional tracking information available for the tracking ID
  • Availablenotification: Available notifications for the tracking number
  • Dateandtimes: Datetime and Type
  • Deliverydetails: Includes information like Delivery attempts and Delivery option eligibility details
  • DestinationLocation: Includes information like city, countryCode, countryName, residential
  • EstimatedDeliveryTimeWindow
  • Goodsclassificationcode
  • Lastupdateddestinationaddress: Includes information like city, countryCode, countryName, residential
  • Laststatusdetail: Includes information like ancillarydetails, code, derivedcode, description, scanlocation, statusbylocale
  • Originlocation: Includes information like address details, locationid
  • Packagedetails: Includes information like count, packagecontent, packagingdescription, sequencenumber, weightanddimensions
  • Recipientinformation: address, contact details
  • Returndetail
  • Scanevents: Includes information like Date, Derived status, Derived status code, Event description, Event type, Exception code, Exception description, Locationid, Locationtype, Scanlocation (e.g. city, countrycode, countryname, postalcode, residential, stateorprovincecode, streetlines)
  • ServiceCommitMessage: Includes information like Message, Type
  • ServiceDetail: Includes information like Description, Shortdescription, & Type
  • ShipmentDetails: Includes information like Possession status, unit of weight (e.g. KG), value of weight (e.g. 2)
  • ShipperInformation: Includes information like city, countryCode, & countryName
  • SpecialHandlings: Special information for the tracking ID, e.g. Description, Payment Type, and Type
  • StandardTransitTimeWindow
  • Trackingnumberinfo: Include the carrier code, tracking number, and a unique ID for the tracking number.
  • trackResults: Detailed tracking information for the requested package(s). In case of duplicate shipments, multiple track details will be populated.
• Alerts: Alert type, alert code, and alert message. For example: TRACKING.DATA.NOTFOUND - Tracking data unavailable

As a result of the FedEx integration replacement carried out in June 2024, certain data and outputs are currently unavailable.