Find answers to the most common questions you may have about Smartsheet Gov.
Our agency has both a Smartsheet commercial plan and a Smartsheet Gov plan. Can I sign in to both at the same time?
Yes, you can sign in to both your commercial and government environments at the same time.
Keep in mind that Smartsheet Gov is a completely separate instance of the application. Data doesn't sync between your Smartsheet Gov and commercial plans, and you can't share data between Smartsheet Gov and commercial.
What sharing security features are available to Smartsheet Gov?
System Admins on the Smartsheet Gov account can control sharing through the use of the Approved domain sharing list. Sharing is restricted to your domain by default—if a System Admin removes these restrictions, then people in your plan could share data to other Smartsheet Gov users outside of your plan.
How do I share data from Smartsheet Gov to a Smartsheet commercial plan?
It's not possible to share data between commercial Smartsheet and Smartsheet Gov.
What FedRAMP authorized level is Smartsheet Gov?
FedRAMP Moderate.
Does Smartsheet Gov support Google Authenticator?
Yes. Find more information on setting up Google Authenticator here.
Does Smartsheet Gov support CAC/PIV?
Yes, Smartsheet Gov supports CAC/PIV. However, you must use a third-party identity and management solution to do the CAC/PIV validation.
Can I transfer my data to Smartsheet Gov from the commercial Smartsheet environment?
It's possible to transfer some information from the commercial Smartsheet environment to your Smartsheet Gov account. Ask your Smartsheet account representative for more information on the options available.