Applies to
- Pro
- Business
- Enterprise
Stay informed about product updates and share your ideas
We're committed to keeping you informed as we launch new features, make improvements, and fix bugs. We also recognize that our best ideas come from you, our customers.
Keep up with Smartsheet updates
We communicate about new or improved features of our products once they’re live. Depending on the changes, we share updates through email, in-product messaging, or announcements on the Smartsheet Community website.
You can also check the following channels:
- Release Notes page: See a list of past updates
- App Store or Google Play: See the latest features available in the Smartsheet mobile apps
Receive product release notes in your inbox
Subscribe to receive release notes. Once you subscribe to our product news mailers, you receive monthly emails about new product capabilities and enhancements for your platform of choice:
- Smartsheet platform
- Smartsheet EU platform
- Smartsheet Gov platform
Stay informed about scheduled maintenance windows
Sometimes, Smartsheet needs to be unavailable for a period of time so we can keep it running well and introduce enhancements. To help you plan, we communicate these scheduled maintenance windows between six months and five days in advance.
You'll see announcements about planned maintenance on alert banners in the Smartsheet app and posts on the Smartsheet Status page.
Want us to send you status updates? Select Subscribe to Updates at the top of the page.
We want your ideas for improving Smartsheet
We're encouraged and inspired by you, our customer, and the feedback you provide. Your feedback helps us identify how our products help you in your day-to-day work and what we need to improve. Through your feedback, we validate whether the product features and capabilities we prioritize serve you as you build and scale business-driven solutions.
If you have any suggestions or feedback on our products, send them via the Smartsheet Product Feedback form.
After gathering your feedback, our Product Development teams categorize them to understand customer needs and develop our roadmap.
Consider the following when providing feedback:
- We receive so much feedback that we're unable to respond individually to every submission.
- Given the volume of feedback, not all suggestions are implemented in our products.
- If you opt in to be contacted by Smartsheet, you may receive follow-up inquiries from our Product Development teams.
Smartsheet is committed to delivering a world-class experience for all customers. Thank you for being our customer, voicing your opinion, and trusting us to deliver.