Smartsheet is committed to keeping you informed as we launch new features, make improvements, and fix bugs. We also recognize that our best ideas come from you, our customers. Here you’ll find resources for keeping track of product updates and for sharing your ideas about how we can make Smartsheet better.
Keep Up with Smartsheet Updates
We typically communicate about new or improved features once they’ve been released. Depending on the nature of the changes, we announce through email, in-product messaging, or via announcements on the Smartsheet Community website.
At any time, you can see a list of past updates in our Release Notes on the Smartsheet website. To see the latest features available in the Smartsheet mobile apps, visit the Apple App Store or Google Play.
Stay Informed About Planned Maintenance Windows
For any work that requires a window within which the service is not available, we communicate up to six months and no fewer than five days in advance. We’ll let you know about this right from within Smartsheet—in the alert banner at the top of the Smartsheet window—and via posts on our Status page.
For unplanned downtime or other service issues, you can check our Status page.
We Want Your Ideas for Improving Smartsheet
Our Product Roadmap process includes review of ideas from all sources (customers, advisory councils, customer research, etc.) in order to constantly enhance our existing capabilities and implement new innovations. Customer feedback is a core source of new ideas and provides critical insight needed for prioritization decisions. We review all feedback and analyze ideas for customer value and demand. We invite you to submit your requests for enhancements to Smartsheet via this form.